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Center Director Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Well-qualified Center Director with proven skills in developing and managing high-quality early childhood programs. Adept at marketing the business, developing relationships and supervising classroom operations,

offering leadership expertise gained through 20 years of early childhood education successful contributions. Motivating leader with history of building and managing teaching teams. Strong relationship builder works well with clients, families, and teaching teams.

Skills
  • Training and coaching
  • Program management
  • Relationship development
  • Problem resolution
  • Supervision
  • Client, family and staff relations
  • Team development
Education and Training
Indiana University of Pennsylvania Indiana, PA Expected in 2000 Bachelor of Science : Child Development/Family Relations - GPA :
Experience
Guilford Child Development - Center Director
Greensboro, NC, 04/2017 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to develop solutions and meet deadlines.
  • Strengthened operational efficiencies, developing organizational filing systems for confidential family and staff records.
  • Oversaw personnel recruitment, performance and scheduling.
  • Created schedules for teachers to keep every shift well-staffed.
  • Managed day-to-day operations, including supervision and assignment delegation for 24-member team.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Led staff meetings for team of 24 to communicate updates and trainings.
  • Forecasted trends in enrollment and adjusted labor to match expectations.
  • Monthly billing for families
  • Mastered Brightstar, and IMS
Guilford Child Development - Center Director
High Point, NC, 03/2014 - 04/2017
  • Created and managed plans for different types of emergencies, including security concerns, natural disasters and medical incidents.
  • Hired and coached staff on all center policies and procedures to effectively handle 250 children.
  • Developed and deepened relationships with center children and families.
  • Maintained compliance with licensing legal requirements and applicable guidelines.
  • Maintained current knowledge of World at Your Fingertips and required procedures to optimize learning environments.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Boosted program outreach with community engagement strategies and events.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Trained top-quality educators and support staff to maximize program success.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Regular meetings with client site president, facilities, and family partnership group.
  • Annual client audits.
  • Lead the center to reacreditdation with NAEYC.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
Dnv Gl - Program Director
Portland, ME, 05/2009 - 03/2014
  • Created and managed plans for different types of emergencies, including security concerns, natural disasters and medical incidents.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep manage labor and keep consistency for children.
  • Oversaw daily operations of Kindergarten, Preschool, twos, toddlers and infants program functions.
  • Planned and scheduled regular and special event programs for families.
  • Supervised actions of 25-person program team working .
  • Engaged closely with teachers to uncover issues, determine appropriate solutions and offer assistance.
  • Increased labor effectiveness by implementing strategic operational improvements.
Bcfs - Education Coordinator
Robstown, TX, 05/2008 - 02/2009
  • Collaborated with supervisors to examine effectiveness of program and instruction.
  • Oversaw performing education programming.
  • Delivered system-wide orientation, training and support programs for new teachers.
  • Examined department needs for teacher supplies and materials.
  • Facilitated coaching rounds for department staff to enhance delivery or lessons.
  • Performed classroom and teacher evaluations and completed observation reports.
  • Observed teachers to assist with planning and classroom instruction methodologies.
  • Conducted weekly groups to support teachers in developing positive behavioral tools and skills.
  • Delivered training to staff and instructors on curriculum, documentation and instructional techniques.
  • Discussed curriculum changes with teachers.
Accomplishments
  • NAEYC reacreditation for Citi Family Center
  • Establishing Maryland Excels for Citi Family Center
  • Apple reaccreditation for Bright Horizons at Abacoa

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Resume Strength

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  • Target Job

Resume Overview

School Attended
  • Indiana University of Pennsylvania
Job Titles Held:
  • Center Director
  • Center Director
  • Program Director
  • Education Coordinator
Degrees
  • Bachelor of Science

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