Center Director resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
I am an accomplished administrative professional with a diverse background. I thrive and excel working in challenging, progressive environments that demand strong organizational, interpersonal and leadership capabilities. I am successful in these areas because I am driven to accomplish goals, overcome obstacles, and provide results by staying focused and on-track, all while taking into consideration the bigger picture and how the result fits into it. In addition, I am able to leverage my strong communication abilities to help team-build and motivate, all while maintaining a sense of humor to create a comfortable and amenable atmosphere for all.
Skills
Critical thinker
Employee training and development
Report analysis
Project planning
Team building
Appointment setting
Human resource laws knowledge
Social media knowledge
Administrative support specialist
Excellent communication skills
Database management
Professional phone etiquette
Articulate and well-spoken
Customer service-oriented
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Education
CCSFSan Francisco, CAExpected in ā āAssociate of Arts: - GPA:
Santa Monica CollegeSanta Monica, CAExpected in ā āAssociate of Arts: - GPA:
American Academy of Dramatic Arts Los Angeles, CAExpected in ā āAssociate of Arts: - GPA:
Work History
Job Corps - Center Director West Henrietta, , 05/2012 - Current
Developed highly empathetic client relationships and earned a reputation for exceeding client and center goals.
Managed quality communication, customer support and product representation for each client.
Provided support to over 600 active members each month.
Developed and facilitated ongoing team development. Ā Ā
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Created detailed expense reports and requests for capital expenditures.
Implemented the forecasting and execution of center sales goals. Ā
Ordered and distributed office supplies while adhering to a fixed office budget.
Johnson Controls, Inc. - Sr. Program Manager Parma, OH, 02/2008 - 2012
Managed two call center locations: Los Gatos and Clovis, CA consisting of 67 employees.
Handled the staffing and forecast the needs of both locations.
Screened applicant resumes and coordinated both phone and in-person interviews.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Compiled company information and related material and distributed it to candidates.
Processed client rebate reconciliation, reporting and check requests.
Facilitated new hire orientations as well as supported teams with ongoing skill practice/training at both locations.
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