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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Resourceful CCHT bringing more than 5 years of experience to growing clinic. Well versed in all facets of hemodialysis and accomplished in leveraging clinical knowledge to quickly respond to emergency situations. Committed to delivering top-notch care and building strong teams through one-on-one coaching and role modeling. Polite and accommodating medical staff bringing 10 years of experience in hospitality settings. Sincere and helpful when working with guests, families. Enthusiastic Receptionist communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Skills
  • Compliance with regulatory guidelines
  • Team collaboration
  • Aseptic techniques
  • Advanced nephrology knowledge
  • Patient records administration
  • Disposing of biohazardous waste
  • Complying with regulatory guidelines
Experience
09/2019 to Current CCHT/Front Desk Receptionist Wesleylife | Atlantic, IA,
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Transported patients from rooms and prepared for treatments.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
  • Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
  • Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
  • Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Demonstrated ability to foster relationships and coordinate with healthcare professionals to advance patient care.
  • Connected hemodialysis machine to access site to start blood circulation with dialyzer.
  • Discussed procedure with patient to explain each step and answer questions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with dialysis staff to fulfill requests and resolve issues.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
09/2017 to 07/2019 CCHT DaVita | City, STATE,
  • Mixed dialysate solution according to prescribed formula.
  • Inspected equipment settings and temperature for conformance with safety standards.
  • Primed dialyzer with saline solution to prepare for usage.
  • Cleaned access area, including fistula, graft and catheter with antiseptic solution.
  • Discussed procedure with patient to explain each step and answer questions.
  • Connected hemodialysis machine to access site to start blood circulation with dialyzer.
  • Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Demonstrated ability to foster relationships and coordinate with healthcare professionals to advance patient care.
  • Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
  • Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
  • Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
03/2016 to 07/2017 CNA Right At Home Health Care | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
Education and Training
Expected in | Medical Social Work Middlesex Community College - Middletown, Middletown, CT GPA:
Expected in Bachelor of Science | Health Administration University of Phoenix, Tempe, AZ GPA:
Expected in 06/2009 High School Diploma | Wilbur Cross High School, New Haven, CT GPA:
Certifications
  • Certified Clinical Hemodialysis Technician (CCHT)
  • Certified Nursing Assistant

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Resume Overview

School Attended

  • Middlesex Community College - Middletown
  • University of Phoenix
  • Wilbur Cross High School

Job Titles Held:

  • CCHT/Front Desk Receptionist
  • CCHT
  • CNA

Degrees

  • Some College (No Degree)
  • Bachelor of Science
  • High School Diploma

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