LiveCareer-Resume

catering supervisor resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Verbal and Written Communication
  • Complaint Resolution
  • Critical Thinking
  • Customer Service
  • Service Training
  • Inventory Control
  • Cash Handling
  • Food and Beverage Service
  • Food Portion Specification
  • Production and Time Sequencing
  • Point of Sale POS Software
  • Experience in Leadership
  • Conflict Resolution
  • Supervision & Leadership
  • Training & Development
  • Microsoft Office
  • Problem Resolution
  • Friendly, Positive Attitude
  • POS Systems and Ordering Platforms
  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Call Center Operations
  • Work Task Prioritization
  • Credits and Refunds
  • Customer Relations
  • Cash Register Operations
  • Feedback Acceptance
  • Honest and Ethical
  • Reliable and Responsible
  • Employee Training
  • Cash Management
Experience
09/2022 to Current
Catering Supervisor Corner Bakery Cafe Fort Worth, TX,
  • Calculated and provided clients with proposals of potential costs to complete event.
  • Directed food delivery and presentation to maintain catering operations.
  • Maintained records to orchestrate event details, customer requests and billing information.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Met prospective customers through networking to increase local business and venue clientele.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Prepared workstations with ingredients and tools to increase efficiency.
03/2021 to Current
Delivery Driver Bungii Roswell, GA,
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Utilized street maps to plan and determine most efficient routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Verified deliveries against shipping instructions prior to delivering to customers.
07/2022 to 08/2022
Server Hei Hotels & Resorts Seattle, WA,
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented menus and answered questions regarding items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Informed customers of daily specials and signature menu items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed complaints to kitchen staff and served replacement items.
  • Stocked service areas with supplies during slow periods.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
09/2021 to 04/2022
To-Go Specialist Benihana Inc. Corona, CA,
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Managed and resolved incidents according to service agreements.
  • Identified opportunities to enhance specialization resulting in increased efficiency.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exercised versatility in fast-paced, agile work environments.
  • Participated in ongoing training and compliance activities.
Education and Training
Expected in 11/2006
GED:
College of Southern Idaho - Twin Falls, ID
GPA:

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Resume Overview

School Attended

  • College of Southern Idaho

Job Titles Held:

  • Catering Supervisor
  • Delivery Driver
  • Server
  • To-Go Specialist

Degrees

  • GED

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