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casual sales associate resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Highly qualified and results driven professional with a desire to obtain a permanent position in a fast-paced work environment, bringing a wealth of experience in customer service and performing general clerical duties with proven experience in the retail industry.

CORE STRENGTHS & ATTRIBUTES

Exceptional professionalism, interpersonal, people and communication skills with proficiency to promote confidence as well as build and maintain strategic business and client relationships while interfacing positively with people of diverse backgrounds.

Skills
  • Bilingual in Spanish
  • Ability to manage multiple tasks and prioritize without compromise of quality or productivity.
  • Understand and follows complex oral and written instructions as well as communicates effectively.
  • Typing and Data Entry Skills
  • Calendar Management & Event Planning
  • Impeccable professional attitude, appearance and tenure
  • Merchandising knowledge
  • Client relations and retention
  • Schedule coordination
  • Talent development
Experience
11/2019 to Current
Casual Sales Associate Getgo Butler, PA,
  • .Arrange new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Maintain knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assist customers by finding needed eye wear items and checking inventory for items at other locations and online.
  • Prepare cash deposits with zero discrepancies.
  • Build and maintain effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answer incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assist in training all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintain well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provide every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Mentor new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Listen to customer needs to identify and recommend optimal eye wear selections.
01/2018 to 12/2019
Store Leader Skechers Pleasant Prairie, WI,
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Recruited staff and delivered outstanding operational leadership, increasing employee retention
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Used Point of Sale register system to complete transactions.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Created weekly schedules for employees.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Managed special store projects to improve store-wide processes and operations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
09/2006 to 01/2018
Assistant Store Manager Dressbarn City, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Demonstrated store's values and mission through customer service to ensure complete customer satisfaction.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Education and Training
Expected in 2021
Associate of Applied Science: Allied Health
Germanna Community College - Fredericksburg, VA,
GPA:
Expected in 05/2007
Massage Therapist:
Career Training Solutions - Fredericksburg, VA,
GPA:
Expected in 06/2005
High School Diploma:
Courtland High School - Spotsylvania, VA
GPA:

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Resume Overview

School Attended

  • Germanna Community College
  • Career Training Solutions
  • Courtland High School

Job Titles Held:

  • Casual Sales Associate
  • Store Leader
  • Assistant Store Manager

Degrees

  • Associate of Applied Science
  • Massage Therapist
  • High School Diploma

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