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Cashier, waitress, floor coordinator Resume Example

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CASHIER, WAITRESS, FLOOR COORDINATOR
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experienced Server offering 2 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Work History
Cashier, waitress, floor coordinator, 09/2020 to CurrentBuffalo Wild Wings - Westbury, NY
  • Provided excellent customer services in a fast-paced full-service setting; also handled cash/credit card transactions and assisted with catering orders/deliveries.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Hostess, Busser, 02/2019 to 05/2019Bareburger - Brooklyn, NY
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Office Clerk, 05/2018 to 08/2018AEgis Technologies - New York, NY
  • Highly detailed office clerk with a strong aptitude in communications and use of varied office equipment.
  • Experienced in Microsoft Word and PowerPoint.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Managed multiple projects simultaneously using organizational and analytical skills.
Education
Bachelor's
Hofstra University - Westbury, NY

sustainability studies

Bachelor's, Fine Arts and education
Muhlenberg College - Allentown, PA

fine arts studies

Skills
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • POS Systems
  • Liquor Law Compliance
  • Cash Drawer Management
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Menu Memorization
  • High-Volume Dining
  • Wine Service
  • Food Preparation and Safety
  • Order Delivery Practices
  • Ordering Procedures
  • Guest Seating Arrangements
  • Food Spoilage Prevention
  • Order Accuracy
  • Food Tray Carrying
  • Guest Relations Management
  • Time management
  • Resourcefulness
  • Leadership
  • Interpersonal relations
  • Dining room cleanliness
  • Bookkeeping
  • Administrative support
  • Performance improvement
  • Sorting and labeling
  • Flexible & Adaptable
  • Organization and Time management
  • Bar terminology
  • Dining area maintenance
  • Kitchen Staff Coordination
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Group Reservations Management
  • Food running
  • Hospitality service expertise
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Resume Overview

Companies Worked For:

  • Buffalo Wild Wings
  • Bareburger
  • AEgis Technologies

School Attended

  • Hofstra University
  • Muhlenberg College

Job Titles Held:

  • Cashier, waitress, floor coordinator
  • Hostess, Busser
  • Office Clerk

Degrees

  • Bachelor's
    Bachelor's , Fine Arts and education

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