cashier team lead resume example with 1+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
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Northern Tool + Equipment – Salem, VA
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments promptly for customers to exceed productivity standards.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Screened applicants for hire and assisted with training individuals for cashier positions.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Audioeye, Inc. – New York, NY
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Holistic Industries – Norristown, PA
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Overcame objections and asked probing questions to close sales.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Increased sales by encouraging customers to purchase additional products and services.
Southwest Miami Senior High School - Miami, FL
Miami Dade College - Miami, FL
- STAND CLUB, Alumni Association
- English Honor Society
- Negotiated with vendors, saving company $290 daily.
- Led team to achieve 93% in email captures.
- Consistently maintained high customer satisfaction ratings.
- Achieved $3500 sales goal.
- Supervision - Supervised team of three staff members.
- Recognized as Employee of the Day for outstanding performance and team contributions.
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Resume Overview
School Attended
- Southwest Miami Senior High School
- Miami Dade College
Job Titles Held:
- Cashier Team Lead
- Sales Associate
- Brand Representative
Degrees
- High School Diploma
- Associate of Arts
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