Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Store opening/closing procedures
Stocking and replenishing
Money handling
Product restocking
Office organization
Sorting and labeling
Multi-line Telephone Systems
Scheduling
Clerical
Education
Macarthur High SchoolHouston, TXExpected in 06/2019 ā āHigh School Diploma: - GPA:
Mac Arthur High School Houston, Tx, Expected in 05/2019 ā ā:Emergency 911 Dispatch - GPA:
Remmington College Houston, Tx, Expected in 04/2021 ā ā:Associates Degree in Cosmetology - GPA:
Work History
Northern Tool + Equipment - Cashier Team Lead Ocala, FL, 06/2020 - 03/2021
Trained team members in successful strategies to meet operational and sales targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Provided excellent customer service to cultivate loyalty and satisfaction.
Tightened security around store to reduce shrink and alleviate theft.
Kept orderly and accurate accounting records by monitoring sales documentation.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Quickly and accurately counted drawers at start and end of each shift.
Assisted customers by answering questions and fulfilling requests.
Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
Received and processed customer payments.
Analyzed purchases for signs of fraud.
Displayed new stock and rotated existing products.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Panjiva - Sales Associate San Francisco, CA, 10/2019 - 03/2020
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Answered questions about store policies and concerns to support positive customer experiences.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Fullbloom - Lead Teacher Boston, MA, 12/2018 - 05/2019
Planned and implemented different daily activities to enhance overall development and growth of every student.
Planned and prepared activities for toddler/infants students.
Provided open and loving environment where children direct learning process.
Organized rooms in line with current educational thinking to maximize educational opportunities.
Kept classroom and feeding areas clean, neat and safe.
Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.
Used proper sanitizing techniques for toys, surfaces and equipment.
Educated students in foundational concepts such as shapes, numbers and letters.
Dressed and changed infant and toddler diapers to maintain hygiene.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Organized and engaged in recreational activities such as games and puzzles.
Panjiva - Sales Associate Virtual, IL, 06/2016 - 01/2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Educated customers on promotions to enhance sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Maintained clean sales floor and straightened and faced merchandise.
Assisted customers with prompt and polite support in-person and via telephone.
Greeted customers, helped locate merchandise and suggested suitable options.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Additional Information
PRN- part-time at Street Orthopaedics while in high school. Helped with filing, making new charts, data entry, multi-line telephone, photocopying, filing, scanning, facsimile transmissions, assist the front desk as needed/ physician.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
