Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and one and half plus years hands-on experience. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Excellent communication skills and rapid and precise customer service skills.
04/2008 to 09/2011
Cashier/StockerHy-Vee Drugstore － Cedar Rapids, Iowa
Offered product samples, answered questions and helped customers find items.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Scammed shelves and product cases for expired stock and discarded outdated or spoiled items.
Cleaned grocery shelves, storage area and work areas and kept floors fee of spills, water and hazardous debris.
Unloaded trailers, received merchandise, verified orders and broke down produce loads.
Lifted and maneuvered boxes weighing up to 50 pounds.
Processed credit cards, checks, gift cards and coupons.
Collected empty carts and returned to the store.
Prepared and maintained inventory records.
Verified each delivery against shipping instructions before delivering to customer.
Loaded truck and properly secured items to prevent damage transportation.
Submitted receipts and money received from deliveries at the end of each shift.
Loaded and secured items in trucks.
02/2007 to 11/2013
Shift Leader, Team Leader, Cashier, Cook
Dairy Queen- 2100 6th Street SW Cedar Rapids Iowa 52404 Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Developed menus, pricing and special food offerings to increase revenues and customer satisfaction.
Consistently provided friendly guest service and heartfelt hospitality.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared fountain drinks and ice cream items.
Prepared all food orders within 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal time.
Strictly follows all cash, security, inventory and labor policies and procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to each shift on time and ready to work.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Performed all position responsibilities accurately and in a timely manner.
Prepped items for later use to save staff time during busy hours.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Immediately informed supervisors when supplies were low or if equipment was not fun functioning properly.
Optum AgentUS Cellular Customer Service － Cedar Rapids, Iowa
Fast Learner Organized Flexible Schedule Positive and Friendly People-Oriented Hard working and Self-Motivated Met Personal Goals Met Team Goals New Knowledgeable Assessments Multitasking Software Training Picking Processer, Inventory Integrity, Packing/Shipping, 10/2012 to 12/2014 Nordstrom Direct- 7700 18th Street SW Cedar Rapids Iowa 52404 Coordinated with freight forwarders to expedite international shipments Loaded products weighing up to 100 pounds onto trailers for delivery.
Loaded and unloaded pieces into boxes for shipment.
Maximized sales by shipping on time and accurately.
Moved freight, stock and other materials to and from storage and production area and loading docks.
Received, stored and shipped goods and materials.
Sorted cargo before loading and unloading.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Tracked time spent on assignments each day for productivity reporting.
Stacked and piled lumber, boards and pallets.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Swept floors and stored equipment at the end of each shift.
Used item numbers to properly stock warehouse.
Recorder numbers of units handled and moved using daily production sheets and work tickets.
High School DiplomaThomas Jefferson High School20th Ave SW Cedar Rapids Iowa 52404
Fire Science, General, Kirkwood Community College- 6301 Kirkwood Blvd SW, Cedar Rapids Iowa 52404
Continuing education in