, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
POS systems
Cash management
Issue resolution
Cash counting machine operations
Customer assistance
Credit and cash transactions
Cash drawer balancing
Payment processing
Merchandise restocking
Cash register operation
Product recommendations
Customer seating
fast learning
Experience
05/2018 to 02/2019Cashier/StockerPetco | Statesboro, GA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
01/2015 to 09/2017ServerHei Hotels & Resorts | Salt Lake City, UT,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Minimized customer wait times by taking and filling large volume of orders each day.
Handled special customer requests such as separate checks and menu substitutions.
03/2009 to 09/2017Equipment OperatorPetco | Stillwater, MN,
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Reviewed and carefully followed all safety policies and procedures.
Used equipment such as bulldozers, excavators and bobcats to complete jobs quickly and correctly.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Inspected and repaired equipment to maintain durability and optimal performance.
Performed grading of site land and smoothed surfaces as part of projects or finish work.
Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Removed tools and machinery from job site and secured location at end of shift.
Relocated vehicles by driving to and from work sites and maintained clean driving record.
Operated front end loader to move dirt and different base materials.
Operated excavators and other construction equipment to properly grade land.
Education and Training
Expected in 05/2018High School Diploma | River City Academy, Soldotna, AKGPA:
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