Accountable Retail Associate demonstrating a high level of initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Also, expertise in design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales.
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Won “Retail Sales Associate of the Month” Award in August of 2011.
Routinely helped as many as 20-50+ customers each day in a high-volume retail outlet.
*Maintained friendly and professional customer interactions.
*Shared product knowledge with customers while making personal recommendations.
*Informed customers about sales and promotions in a friendly and engaging manner.
*Consulted with customers on the latest styles and trends.
*Built customer confidence by actively listening to their concerns and giving appropriate feedback.
*Completed floor replenishment to guarantee size availability and promote customer satisfaction.
*Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
*Processed shipments and maintained organized stock shelves.
*Marked clearance products with updated price tags.
*Answered customers' questions and addressed problems and complaints in person and via phone.
*Maintained visually appealing and effective displays for the entire store.
*Completed floor replenishment to guarantee size availability and promote customer satisfaction.
*Worked as a team member to provide the highest level of service to customers.
*Shared product knowledge with customers while making personal recommendations.
*Coursework in Marketing, Public Relations and Promotions Management
*3.8 GPA
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