|
|
Routinely helped as many as 100 customers each day in a high-volume retail outlet.
Fielded and processed up to 20 calls per day.
Promoted to Casino Banker after only six months.
Customer Assistance
Customer Service
Customer Interface
Cashier, selling tobacco and alcohol, knowing tobacco and alcohol regulations, customer service, selling ammunition and knives, selling hunting and fishing licenses, ordering supplies and merchandise, knowing the store and where to find merchandise, tracking freight, unloading freight, moving merchandise to make it sell better, setting up displays, covering other departments' registers, cutting fabric, answering phones and questions.
Cashier, customer service, putting up books, putting up CDs & DVDs, processing returns for the music and movie department, finding merchandise for customers, alphabetizing merchandise, making displays, setting up stock, answering phones and questions.
Cashier, selling tobacco and alcohol, knowing tobacco and alcohol regulations, customer service, ordering supplies and merchandise, knowing the store and where to find merchandise, tracking freight, unloading freight, moving merchandise to make it sell better, setting up displays, covering other departments' registers, answering phones and questions, processing photo lab orders, printing photo products.
Cage Cashier - customer service, processing customer credit transactions and checks, researching customer information for jackpots, researching promotions for customers, balancing individual cash drawers and paper work.
Casino Banker - customer service, helping supervise the cashiers, cashiering occasionally, balancing all the cash and paperwork of the casino for the previous shift, managing markers for customers, managing returned checks and safekeeping, preparing the next day's deposit, running money to give to cashiers, making sure all drawers are full, making sure all kiosk machines are full, processing all the money coming out of kiosks.
Ensures that the mail is reviewed for proper date, postage, and good quality barcodes prior to being placed into production. Prepares outgoing mail and conducts first quality check on completed production run. Communicates errors and recognizes bad barcodes found in the mail to operator or supervisor to prevent re-work of mail. Properly organizes postage metered rejects separated by postage rate and keeps mail arranged by specific jobs. Troubleshoots and removes mail piece jams from machine by avoiding damage to the mail and to avoid double counts on the machine. Completes end of run production tasks (i.e. proper disposition of extra mail, placement of bins, stocking trays and tag holders, stocking all supplies needed to run production, etc.).
Assisting customers in the ice tent, monitoring the ice slides, assuring that everything is safe and secure, handing out parkas to customers, taking in used parkas, customer service, taking pictures, answering questions, cleaning up work areas at the end of the day.
Six years choral and music education, All Region Girls' Choir 2005, four years Texas Future Teachers of America.
Alphabetizes, answers phones, and works very well with others. I have worked in customer service of some kind for ten years so I know how to talk to people. I know how to provide a service to the best of my ability, and if I can't I'm not afraid to ask how. I am a team player. I am very organized in the work place. I know my way around a computer and office equipment, such as printers, copiers, fax machines, etc. I type 40 words per minute. I volunteered for a short time in the office at the Texas Workforce Center in Orange, TX.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
