Cashier Shift Leader Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Seasoned customer service specialist with background in providing advice on diverse customer situations. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.
  • Conflict resolution techniques
  • Team management
  • Meticulous attention to detail
  • Persuasive
  • Focused on customer satisfaction
  • Management of remote employees
  • Skilled multi-tasker
  • Deadline-oriented
  • Training and development
  • Marketing savvy
Cashier/ Shift Leader, 01/2016 to Current
San Francisco Goodwill Commerce, CA, Successfully managed the activities of multiple team members in multiple locations. Created training manuals targeted at resolving even the most difficult customer issues. Monitored the daily activities of hundreds customer support teams.
Key Holder, 01/2014 to 11/2015
Dollar General City, STATE, Generated and distributed daily reports and order acknowledgments to appropriate personnel. Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department. Resolved customer questions, issues and complaints. Interviewed, hired and trained new quality customer service representatives.
High School Diploma: General Education, Expected in 2013
Port Allen High - Port Allen, La
Top 20% of class
Honors Graduate
SLU music scholarship 

Bachelor of Science: Pre-Med Biology, Expected in 2017
Baton Rouge Community College - Baton Rouge, La
Attaining degree in Surgical Technology

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Resume Strength

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  • Measurable Results
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  • Target Job
  • Typos

Resume Overview

School Attended
  • Port Allen High
  • Baton Rouge Community College
Job Titles Held:
  • Cashier/ Shift Leader
  • Key Holder
  • High School Diploma
  • Bachelor of Science