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Cashier, Server ,Bartender Resume Example

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CASHIER, SERVER ,BARTENDER
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Responsible skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Skills
  • Cash drawer balancing
  • Menu knowledge
  • Anticipating guest needs
  • Proficient in mixology
  • Outstanding customer service
  • Effective customer upselling
  • Dining crew workflow optimization
  • Excellent judgment
  • Safe food handling
  • Balancing the cash register
  • Marketing and sales experience
  • Customer greeting
  • Team building
  • Loss prevention
  • Employee training
  • Inbound and outbound calling
Experience
SSP America | Houston, TXCashier, Server ,Bartender 03/2012 - 09/2020
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
Bartender, Manager in training | Humble, TXMovie Tavern 07/2009 - 03/2012
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Complied with health and sanitation practices and procedures.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Responded to guest questions about current facility events and future offerings.
  • Handled all delegated tasks, including guess,and online orders and server
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Processed admission payments and provided tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
Bennigan's | Humble, TexasBartender and Manager01/2005 - 05/2008
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Friday's | Humble, TexasHostess and Server01/2002 - 01/2005
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered questions about food and order statuses for waiting customers.
Education and Training
New Caney High School | New Caney, TXHigh School Diploma06/2004
La Film School | Los Angeles, CABachelor of Science in Graphic Design
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Resume Overview

Companies Worked For:

  • SSP America
  • Bartender, Manager in training
  • Bennigan's
  • Friday's

School Attended

  • New Caney High School
  • La Film School

Job Titles Held:

  • Cashier, Server ,Bartender
  • Movie Tavern
  • Bartender and Manager
  • Hostess and Server

Degrees

  • High School Diploma
    Bachelor of Science in Graphic Design

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