LiveCareer-Resume

cashier server bartender resume example with 17+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Responsible skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Skills
  • Cash drawer balancing
  • Menu knowledge
  • Anticipating guest needs
  • Proficient in mixology
  • Outstanding customer service
  • Effective customer upselling
  • Dining crew workflow optimization
  • Excellent judgment
  • Safe food handling
  • Balancing the cash register
  • Marketing and sales experience
  • Customer greeting
  • Team building
  • Loss prevention
  • Employee training
  • Inbound and outbound calling
Experience
03/2012 to 09/2020 Cashier, Server ,Bartender SSP America | City, STATE,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
07/2009 to 03/2012 Movie Tavern Bartender, Manager In Training | City, STATE,
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Complied with health and sanitation practices and procedures.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Responded to guest questions about current facility events and future offerings.
  • Handled all delegated tasks, including guess,and online orders and server
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Processed admission payments and provided tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
01/2005 to 05/2008 Bartender and Manager Bennigan's | City, STATE,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
01/2002 to 01/2005 Hostess and Server Friday's | City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered questions about food and order statuses for waiting customers.
Education and Training
Expected in 06/2004 High School Diploma | New Caney High School, New Caney, TX GPA:
Expected in Bachelor of Science | Graphic Design La Film School, Los Angeles, CA, GPA:

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Resume Overview

School Attended

  • New Caney High School
  • La Film School

Job Titles Held:

  • Cashier, Server ,Bartender
  • Movie Tavern
  • Bartender and Manager
  • Hostess and Server

Degrees

  • High School Diploma
  • Bachelor of Science

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