I am currently seeking a job opportunity were I can put my excellent attitude and great customer service skills to the test. A position with people is idea, but work well in any environment.
Recognized by peers and management for going above and beyond normal job functions. Also, recognized by customers/clients for outstanding customer service.
Recorded customer orders and repeated them back in a clear, understandable manner.Took necessary steps to meet customer needs and effectively resolve food or service issues.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.
Up-sold additional menu items, salads and trays to increase profits. Took role as lead in the deli and coffee shop when no manager was on duty. Cashiered and took sandwich orders when needed. Counted down till and assisted in closing duties. Prepped large orders and the grab and go case as needed.
Promptly reported complaints to a member of the management team. Took necessary steps to meet customer needs and effectively resolve food or service issues. Served mix drinks and beer always in timely manner. Closing duties along with counting down the till and cashing out credit card reports.
Assisting with cash reports and closing statements from all three stores. receiving and sending billing statements to stores associated with Napa. Cashiering and assisting customers when prompted. Filing books for all three stores. Solving cash problems and looking for solutions when money didn't add up on record with the books transcripts.
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