cashier sales associate resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

  • Cash management
  • Customer greeting
  • Payment processing
  • ID verification
  • Issue resolution
  • Cash drawer balancing
  • Cash register operation
  • Credit and cash transactions
  • Merchandise restocking
  • Customer assistance
  • Product recommendations
  • Coin counting
  • Staff mentoring
  • POS systems
06/2001 to 03/2003
Cashier & Sales Associate Petco Duluth, GA,

Cashier - Promoted to lead

  • Operated cash register, collected payments and provide accurate change.
  • Processed sales transactions accurately and promptly to prevent long wait lines for customers.
  • Processed refunds based on company return policy
  • Customer service assistant manager (CSM)
  • Helped customers find specific products, answered questions and provided advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Handled shift changes, drawer counts and transfers
  • Managed annual store inventory
  • Learned roles of all departments to keep store operational.
  • Assigned employees with departments to manage
  • Stock shelves and end cap display
  • Key holder of shift for cash drawers, drop boxes and secured offices
  • Open/ close store, check that camera system is operating correctly, set up cash tills, assure scheduled employees have arrived for their shift/ as well as clocked out, on time.
  • Assist furniture department managers with various duties
  • Handle Money drops/ Drop boxes/ Paid outs
  • Attend walk-throughs with general managers and/or regional managers
04/2010 to 08/2013
Personal Care Assistant Country Meadows Retirement Communities Wyomissing, PA,

Provide care and assistance for all needs for elderly client.

Duties included:

  • Managed income; paying bills, monitoring banking and credit accounts, medical bills, annual medical insurance enrollments and apply and maintain additional income benefits.
  • Assist with all shopping.
  • Personal care (hair, nails, beauty), bathing, hygiene
  • Administer medications, monitor and call in new prescriptions when low, and pick up when ready.
  • Schedule and transport to and from all appointments. Coordinate with doctors/nurses to develop care plans as needed.
  • Twice a day, took and recorded report logs of clients temperature, pulse, blood pressure and respiration/oxygen levels.
  • Prepare healthy meals daily for breakfast, lunch and dinner. Have snacks ready and easily accessible for between meals.
  • Performed light housekeeping duties such as, making the bed, sweeping floors/ vacuuming, laundry and dishes.
  • Provided a strong and trusting relationship and rapport with client and loved ones.
09/2013 to 05/2019
Manager Kpmg Minneapolis, MN,

Job Summary:

I was manager of Tanorama and The Tuxedo Shop. They were both located in the same space and operated by all employees. We also sold clothing, swimwear and jewelry, as well as other small merchandise. Tuxedo's were rented (not sold), we essentially would fit the customer in store, place the order through out-of-state companies, they would be shipped to us then shipped back by us.


  • Recruited and hired qualified candidates to fill open positions.
  • Trained all employees on duties required to fill their role title
  • Assigned tasks to employees to fit their skill levels and maximize team performance.
  • Meet with each employee monthly to establish new ways to reach their sales goals and raise commissions and increase store sales
  • Sales of merchandise, tanning packages & products, and renting tuxedos.
  • Cashing customers out and POS machine
  • Handle and resolve any customer complaints and make sure each customer is satisfied when they leave our store.
  • Created weekly schedules for every shift and ensure each shift is well-staffed, especially during busy season and holidays.
  • Place orders and keep inventory for lotions, office & cleaning supplies, parts for equipment/ bulbs and order tuxedos.
  • Process credit cards for our monthly EFT customers for their VIP program dues.
  • Maintenance on all equipment. Monitor bulbs timers and replace when needed.
  • Prepare and send in payroll and commissions bi-weekly
  • Answer and making phone calls, fax paperwork, shipping/mailing, billing (paid outs), filing, and keeping organized.
  • Proficient with computers and software programs. If I'm not familiar with something, I am confident I can learn it quickly and correctly.

Tuxedo Department:

  • Take measurements for person/ or party
  • Take payment for deposits/ refunding deposits back to credit cards
  • Call in orders each day
  • Wedding or prom party organization
  • Quality control - when tuxedos arrive and returned
  • Configure employee commissions on a percentage basis for price of tuxedo (higher the sale = more commission given)
  • Produce spreadsheet listing the employee, invoice number, price of tuxedo, rental date/return date, commission amount paid/ paid date, and amount billed to store for rental & profit amount. Give to owner monthly or by groups / proms.
  • Ensure that the customer is happy with their rental upon leaving the store and returning the tuxedo.
08/2019 to 02/2020
Ad Ecmc Buffalo, NY,
  • Data Entry of all sorts
  • Payment processing, banking, reconciling bank accounts, bookkeeping.
  • Basic office tasks; answering phones, filing, printing/copying, and organizing.
  • Proficient in Microsoft Excel, Outlook, Quickbooks
  • DRM Program - taking fuel orders and entering them under clients accounts. Printing ticket for customers order, monitoring automatic delivery customers accounts.
  • Print delivery tickets for each customer and give to driver in correct town for the day
  • Coordinate and communicate with service technicians daily and provide them with detailed write up of service calls.
  • Reconcile end of year reports for company and spending accounts, produce necessary forms for quarterly taxes and accountant.
  • Gather information for different advertising options to increase recognition of name in a competitive industry
  • Maintain calendars specifically to keep projects on task and meet deadlines.
  • Track new potential customers and successfully start new accounts
  • Contact customers about account or information issues
  • Developed great relationships with clients to give them the family-owned business feel that we strived to give.
Education and Training
Expected in 05/2002
High School Diploma:
WIndham High Scghool - Windham, Me,

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Resume Overview

School Attended

  • WIndham High Scghool

Job Titles Held:

  • Cashier & Sales Associate
  • Personal Care Assistant
  • Manager
  • Ad


  • High School Diploma

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