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cashier sales associate resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Skills
  • Management paperwork
  • Coaching and mentoring
  • Staff leadership
  • Cash drawer balancing
  • Product recommendations
  • Credit and cash transactions
  • Overstock strategy
  • Merchandising plan development
  • Bank deposits
  • Helpdesk administration
  • Scheduling
  • Information security
  • Client relations
  • Hiring and training
  • Tutoring and mentoring
Experience
10/2019 to Current
Cashier Sales Associate Petco Wausau, WI,
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Maintained flexibility to work varied schedule, including nights and weekends.
  • Liaised with team members throughout store to promote upkeep efforts.
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 17 lbs.
  • Received and inspected shipments to complete timely merchandising updates.
  • Adhered to top-quality client servicing standards to promote overall satisfaction.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Greeted incoming customers and provided personable and knowledgeable service.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Helped customers find specific products, answering questions and offering advice.
  • Distributed new merchandise efficiently to different departments.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Stayed up to date on current item discounts to support promotions.
  • Processed returned items in accordance with store policy.
06/2018 to 07/2019
Store Co-Manager Kroger Bloomfield Hills, MI,
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
09/2017 to 06/2018
Cashier Iowas Of Oklahoma Chandler, OK,
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Learned roles of other departments to provide coverage and keep store operational.
03/2017 to 08/2017
Costumer Service/ Cashier Marco’s Pizza City, STATE,
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Smoothly processed incoming orders, handling over 200 transactions per day with exceptional accuracy.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
Education and Training
Expected in 09/2019
High School Diploma:
Saint Jude Christian Academy - , FL
GPA:

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Resume Overview

School Attended

  • Saint Jude Christian Academy

Job Titles Held:

  • Cashier Sales Associate
  • Store Co-Manager
  • Cashier
  • Costumer Service/ Cashier

Degrees

  • High School Diploma

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