Hardworking and reliable worker with strong background in customer service, operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Diligent with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Able to adapt easily to new processes and procedures.
Energetic bringing 6 years background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.
Polished and Thrive in fast-paced environments .
Skills
Credit and cash transactions
Cash drawer balancing
Liquor regulations and compliance
ID verification
Customer service
Customer greeting
Customer seating
Liquor, wine and food service
Experience
08/2017 to 10/2018
Cashier Sales AssociateCircle K Stores, Inc. – Derby Line, VT,
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Greeted incoming customers and provided personable and knowledgeable service.
Received and inspected shipments to complete timely merchandising updates.
Presented friendly and positive attitude while communicating clearly with customers and colleagues.
Maintained flexibility to work varied schedule, including nights and weekends.
Liaised with team members throughout store to promote upkeep efforts.
Welcomed customers, offering assistance to help find necessary store items.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
08/2017 to 05/2018
Bottle Service WaitressBeasley Broadcast Group, Inc. – Boston, MA,
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Carefully transferred orders from kitchen and bar areas to tables.
Cleaned, sanitized and organized tables food storage areas neat and prevent food-borne illness.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Calculated charges, issued table checks and collected payments from customers.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Managed closing duties, including restocking items and reconciling cash drawer.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
09/2017 to 04/2018
Promotions AssistantMonarch Casino Black Hawk – Black Hawk, CO,
Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.
Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising.
Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning.
Trained new community service workers and assisted with completing job tasks.
Collaborated with team to develop effective, winning sales strategies.
Developed service plans to meet individual client needs.
Created communication strategies to meet client objectives.
08/2017 to 01/2018
WaitressHooters – City, STATE,
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Calculated charges, issued table checks and collected payments from customers.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Set up and decorated menu marketing boards with current specials information and drink features.
Answered telephone to provide establishment information and take party reservations.
10/2020 to Current
Waitress/Hookah ServerDiamonds Club – City, STATE,
Sent orders to kitchen
Greeted newly seated guests quickly and efficiently
Calculated charges, issued table checks and collected payments from customers
Gather all hookahs and prep them to be made
Break down and clean the hookah station
Processed customers' payments and provided receipts
Education and Training
Expected in
High School Diploma: Grady High School - Atlanta, GA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.