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cashier retail sales associate resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level with any position. Ready to help team achieve company goals.

Seeking a challenging and rewarding position that will allow for continued growth while utilizing acquired experience, education, and organizational skills to achieve goals set forth by the company in which I am employed.

Skills
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Maintaining Clean Working Enviornment
  • Energy and Physical Stamina
  • Safety and Cleanliness Standards
  • Excellent Written and Verbal Communication
  • Positive Customer Engagement
  • Ensure Customers Are Satisfied With Service(s)
  • Customer Assistance
  • Effective Customer Service
  • Team Cooperation
  • Customer Service Best Practices
  • Cash Register Operation
  • Goal-Driven
  • Available Nights, Weekends and Holidays
  • Building Customer Loyalty
Work History
08/2019 to 11/2021
CASHIER/Retail Sales Associate Jack Flash Saint Joseph, IL,
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via systems, providing accurate charges and credits.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Moved heavy boxes and full merchandise bins up to 80 pounds in weight by maintaining physical strengths and stamina.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
07/2021 to 10/2021
Small Package Sorter Jack Flash Farmersville, IL,
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed routine preventive maintenance on sorting machines and removed envelope jams.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
05/2019 to 10/2020
CASHIER/Retail Sales Associate JOURNEYS City, STATE,
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Provided warranty information to customers purchasing covered items and services.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Moved heavy boxes and full merchandise bins up to 70 pounds in weight by maintaining physical strengths and stamina.
  • Moved heavy boxes and full merchandise bins up to 60 pounds in weight by maintaining physical strengths and stamina.
  • Reviewed and resolved differences between accounting information and cash drawer.
Education
Expected in 12/2022 to to
Associate of Science: Cosmetology
WEST GEORGIA TECHNICAL COLLEGE - Waco, GA,
GPA:
Expected in 05/2019 to to
High School Diploma:
ROBERT S. ALEXANDER HIGH SCHOOL - Douglasville, GA,
GPA:

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Resume Overview

School Attended

  • WEST GEORGIA TECHNICAL COLLEGE
  • ROBERT S. ALEXANDER HIGH SCHOOL

Job Titles Held:

  • CASHIER/Retail Sales Associate
  • Small Package Sorter
  • CASHIER/Retail Sales Associate

Degrees

  • Associate of Science
  • High School Diploma

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