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Cashier Manager Resume Example

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CASHIER MANAGER
Summary

Service-focused professional and friendly team player with knack for building productive working relationships. Extensive cash handling experience.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Merchandising
  • Point of sale systems
  • Employee management
  • Quality assurance
  • Inventory control
  • Customer service
  • Problem resolution
Experience
11/2018 to Current
Cashier ManagerStar Car Wash － Desoto, TX
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Built and maintained effective working relationships with peers and upper management.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
02/2018 to 11/2018
CashierHome Depot － Desoto, TX
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
05/2016 to 05/2017
Guest Relations AssociateNatural History Museum of Los Angeles County Foundation － Los Angeled, CA
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Stayed up to date on current item discounts to support promotions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed customer payments quickly and returned exact change and receipts.
02/2016 to 05/2016
CashierCorner Bakery Cafe － El Paso, TX
  • Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Inventoried food supplies to determine needs and replenish stations.
  • Offered insight into menu items to answer customer questions.
  • Pitched in to help by washing dishes, glasses and cutlery when the kitchen staff became overwhelmed.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Delivered entrees to tables and made sure each guest received the correct menu items.
  • Immediately bussed tables when guests left to prepare for the next party.
  • Partnered with team members to efficiently serve food and beverages.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
Education and Training
Some College (No Degree): Graphic DesignEl Paso Community College － El Paso, TX
06/2015
High School DiplomaCoronado High School － Colorado Springs, CO
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Resume Overview

Companies Worked For:

  • Star Car Wash
  • Home Depot
  • Natural History Museum of Los Angeles County Foundation
  • Corner Bakery Cafe

School Attended

  • El Paso Community College
  • Coronado High School

Job Titles Held:

  • Cashier Manager
  • Cashier
  • Guest Relations Associate

Degrees

  • Some College (No Degree) : Graphic Design
    High School Diploma

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