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Cashier/Customer Service Specialist Resume Example

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CASHIER/CUSTOMER SERVICE SPECIALIST
Summary

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Efficient [Job Title] offering [Number] years of experience in fast-paced [Industry] environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities. Energetic Cashier with [Number] years of experience assisting customers in [Type] settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Skills
  • Coin counting
  • Returns and exchanges
  • Cash register operation
  • Training and mentoring
  • Merchandise restocking
  • Issue resolution
  • Customer service
  • Credit and cash transactions
  • Product recommendations
  • ID verification
  • Customer assistance
  • Effective customer upselling
  • Scanner operations
  • Loss prevention
  • Customer greeting
Experience
Cashier/Customer Service Specialist - KNC Elegance,LLC("Company") (Rochester, NY)
  • Trained new employees in cashiering procedures, offering assistance in resolving [Credit Cards an Maintaining dates] issues.
  • Counted product stock to maintain inventory records.
  • Set up catering for up to[ 100] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed returned items in accordance with store policy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Managed[ food an drinks] product returns professionally and quickly to maintain customer satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Restocked ["Winter Garden Café"] with silverware, straws, napkins and condiments.
  • Increased sales [15% by suggesting specific purchases to customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Cross-trained in [preparing food and setup] roles in order to provide skilled backup for team members.
  • Processed customer payments quickly and returned exact change and receipts.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Accurately handled over $1.200 of payments daily in cash and credit cardspayments for {"Food an Drinks"} products.
Cashier,Customer Service - Lessing's Regency Tower,(Bausch and Lomb Building, (Rochester, NY)

same

Cachier,Sales - Aramark,Regency Towers (Bausch an Lomb)Roc. (Rochester, NY)
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained work area in clean and neat manner.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.

Worked efficiently and honestly managing Winter Garden by ones self for ten years.

Receiving Associate, - Kmart (Rochester, NY)
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Input weights, charges, discrepancies and other data in [Software].
  • Reviewed work orders to check correctness of deliveries.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Education and Training
GEDApril 1988Threshold, Rochester, NY
Activities and Honors

Five awards for Employee of the Month ,an one Employee of the year.

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Resume Overview

Companies Worked For:

  • KNC Elegance,LLC("Company")
  • Lessing's Regency Tower,(Bausch and Lomb Building,
  • Aramark,Regency Towers (Bausch an Lomb)Roc.
  • Kmart

School Attended

  • Threshold

Job Titles Held:

  • Cashier/Customer Service Specialist
  • Cashier,Customer Service
  • Cachier,Sales
  • Receiving Associate,

Degrees

  • GED

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