Highly motivated and productive individual with strong knowledge in customer service.
Extremely responsible and responsive with the ability to resolve complex issues. As well
as a incredible team player.
Skills
ProblemSolving
Adaptability
Collaboration
Strong Work Ethic.
Time Management.
Critical Thinking.
Handling Pressure
Communication
Decision Making
Self-motivation
LeadershipAdaptability
Teamwork
Creativity
Experience
Country Club CleanersApril 2011 to May 2013Cashier/Customer Service San Ramon, ca
Confer with customers by telephone or in person to provide information about
products or services, take or enter orders, cancel accounts, or obtain details of
complaints.
Determine charges for services requested, collect deposits or payments, or arrange
for billing.
Contact customers to respond to inquiries or to notify them of claim investigation
results or any planned adjustments.
Answer customers' questions about products, prices, availability, or credit terms.
Make bank deposits at the end of my shift.
Integrity Document solution IncJuly 2009 to December 2009Data Entry Oakland, CA
Input medical information into computer system.
Pick up medical files from the emergency room.
Deliver the files where they would be stored.
Scan documents into the system.
Five Star ParkingMarch 2007 to April 2008Cashier Oakland, CA
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
Education and Training
Diablo Valley CollegeMay 2015Associate of Science: Health EducationPleasant Hill, caHealth Education
Jun 2008High School DiplomaCal-Safe Emeryville, ca
