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Cashier/ Cash Wrap Champion Resume Example

Resume Score: 80%

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Imani
Jones
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Motivated secretary with understanding of office processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.

Skills
  • Cashier experience
  • Cash handling expert
  • Typing skills
  • Data Entry
  • Spreadsheet creation
  • Persuasive communication
  • Effective communication
  • Team management
  • Supervision
  • Organization
  • Customer service
Education
Hagerstown Community CollegeHagerstown, MDExpected in 12/2020Associate of Business Administration: Business Administration And Management
Work History
Polo Ralph Lauren Factory Store- Cashier/ Cash Wrap Champion
Hagerstown, MD09/2018 - Current
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as Sales Associate and provided back-up coverage to provide customers with optimal support.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent enhanced sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with Managers to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences, as well as fulfilling requests.
  • Completed manual and machine counts of funds for transactions valued at over $2000.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Worked with Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers with special services, account updates and promotional options.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Supported promotional plans by updating signage with price changes.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Completed scheduled audits with efficient and accurate approach.
  • Maintained effective team member communication.
  • Inventoried warehouse stock.
  • Checked each order for completeness and accuracy.
  • Pleasantly greeted all callers and asked how to be of assistance.
Guess Factory Store- Future Leader/ Stock Associate
Hagerstown, MD01/2019 - 02/2020
  • Greeted customers and directed to requested products.
  • Managed timely and effective replacement of damaged or missing products.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained current knowledge of all facets of operations.
  • Trained new employees in specific job requirements.
Hagerstown Community College- Student Worker
Hagerstown, MD03/2019 - 06/2019
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Upheld strict security procedures to maintain data confidentiality.
  • Documented attendance, grades and test scores to update permanent records.
  • Greeted customers and guests warmly, offering genuine assistance.
Direct Mail Processors- Auditor
Hagerstown, MD03/2016 - 08/2018
  • Gathered and analyzed financial data to determine improvement efforts.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Analyzed accounting systems for efficiency and effectiveness.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Complied with federal, state and local requirements.
  • Conducted financial, compliance and operational audits.
  • Used automated mail processing equipment to sort and collate mail.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Sorted and performed quality control measures of donated items.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Added documents to file records and created new records to support filing needs.
  • Organized, sorted and checked input data against original documents.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
  • Scanned files, eliminating outdated records.
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Resume Overview

Companies Worked For:

  • Polo Ralph Lauren Factory Store
  • Guess Factory Store
  • Hagerstown Community College
  • Direct Mail Processors

School Attended

  • Hagerstown Community College

Job Titles Held:

  • Cashier/ Cash Wrap Champion
  • Future Leader/ Stock Associate
  • Student Worker
  • Auditor

Degrees

  • Associate of Business Administration : Business Administration And Management

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