I have been a waitress since 2010. i have worked in three restaurants and one breakfast shop. I have very good customer service skills and i am able to accommodate to any customers needs. I am known to be a personable and responsible cashier with three years in retail and customer service. Solid team player with upbeat, positive attitude.Results-driven waitress with proven ability to establish rapport with clients. I have a very hard-working and hands-on mentality. I'm very motivated in any task i receive. I have also been known to be very multi-task oriented.
I was one of the top choices at my second waitressing job to become a certified trainer. I have been known to take on more than the average waitress to successfully handle customer issues without having to resort to finding a manager or owner. I was promoted at my first restaurant job from a greeter/host to a waitress.
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers. Informed patrons of establishment specialties and features. Portioned and wrapped food. Prepared and served hot and cold beverages. Prepared a variety of foods according to customers' orders or supervisors' instructions. Prepared coffee-based and other beverages on request; serve prepared pastries and other food items.
Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed. Packaged take-out foods and served food to customers. Provided customers with product details, such as coffee blend and preparation descriptions. Provided guests with menus. Removed trays and stacked dishes for return to kitchen. Assisted guests with placing orders in an informative and helpful fashion. Assisted guests with placing orders in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Stocked and rotated products, stocked supplies, and paper goods in a timely basis. Took orders from patrons for food or beveragesWrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff. Communicated with customers regarding orders, comments, and complaints. Observed diners to anticipate any additional needs and respond to requests.
Attended Laurel high school all 4 years, and participated in many school activities.
I am currently Attending Prince George's Community while working full time.
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