Cashier/Birthday Party Coordinator Resume Example Oakland Ice Center

CASHIER/BIRTHDAY PARTY COORDINATOR

Summary

Hardworking and reliable worker with strong background in operating cash registers, working with customers and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Skills

Credit card payment processing
Party service experience
Liquor regulations and compliance
Site safety coordinator
Credit and cash transactions
Child psychology knowledge

Light housekeeping
Creative
Creative thinking
Problem-solving abilities
Customer assistance
Customer greeting

Experience

Cashier/Birthday Party Coordinator, Oakland Ice Center, April 2016-CurrentOakland , CA

Cashier and customer service
Led and instructed birthday parties and classes about painting pottery and glass fusion
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Smoothly processed incoming orders, handling over 15 transactions per day with exceptional accuracy.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Received payments for pottery and glass projects and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Properly verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted Arts and Glass with completing end-of-day counts and securing funds to prevent loss or theft.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed all sales transactions accurately and promptly to prevent long customer wait times.

Babysitter/Nanny, Multiple Families, November 2015-CurrentCity , STATE

Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Helped children complete homework and special assignments daily to support academic performance.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Secured indoor and outdoor premises to protect children under care.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Devised activities helping promote physical and mental development.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Cared for children aged newbron-15, including tasks such as feeding, dressing and directing activities.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Cared for up to 6 children ranging in age from 6 months to 13 years.
Cleaned and tidied living room and child's room after activities.

Skate Guard, Capital Ice Arena, October 2015-CurrentCity , STATE

Monitor the ice rink and skate around assisting people when the fell
Reporting injuries and getting help when needed
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Educated patrons on facilities, entertainment options and rules and regulations.
Provided physical assistance to visitors getting onto and off of rides.
Sold tickets and collected additional fees from customers for special services.

Autism Support Worker, The College Of Saint Rose, October 2019-February 2020City , STATE

Volunteered with children ages 7-12 all with Autism or the siblings of those children
Planned activities for the kids and communicated with coworkers
Created a schedule for the group to follow
Conferred with clients to discuss options and goals for various services.
Worked with community resources to engage youth in pro-social activities and help families access services.

Education and Training

Some College (No Degree)Art Therapy, , The College of Saint Rose, CityState

Resume Overview

School Attended

The College of Saint Rose

Job Titles Held:

Cashier/Birthday Party Coordinator
Babysitter/Nanny
Skate Guard
Autism Support Worker

Degrees

Some College (No Degree)

Cashier/Birthday Party Coordinator Resume Example

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