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cashier bartender server resume example with 15 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Twelve years experience serving up to 100 or more guests at an upscale restaurant.

Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. I've been able to serve Spanish-speaking guests due to years of schooling in the magnet program and years of working in a Mexican owned establishment.

Skills
  • Data management
  • Team leadership
  • Self-motivated
  • Strong verbal communication
  • Powerful negotiator
  • Extremely organized
  • Cleaning procedures
  • Customer service
  • Money handling
  • Accurate money handling
  • Payment processing
  • Time management skills
  • Friendly demeanor
  • Multi-tasking ability
  • Good telephone etiquette
  • Cleanliness
  • Opening and closing procedures
  • Customer-oriented
  • Active listening skills
  • Organized and efficient server
  • Thrives in fast-paced environment
  • High energy
  • Committed team player
  • Bar terminology
  • Liquor and smoking laws familiarity
  • Up-selling capability
  • Liquor, wine and food service
  • Menu memorization
  • Anticipating guest needs
  • Health codes compliance
Experience
05/2018 to Current Cashier, Bartender, Server The School District Of South Orange And Maplewood | Maplewood, NJ,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for Food and/or drinks and issued receipts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
01/2016 to 05/2018 Server/ Coffee Bartender/Hostess Renaissance Montgomery Hotel & Spa At The Convention Center | City, STATE,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Prepared special coffee and latté drinks.
  • Prepared alcoholic and non-alcoholic beverages
  • Assembled food orders while maintaining appropriate portion control.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Verified cash drawer against the day's receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Took care of needs for VIPs and celebrities that visited the Restaurant.
  • Served parties from 10-20 people at a time.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Upheld highest standard for cleanliness of glass and silverware by hand polishing.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Quickly set up and cleared tables and stocked all service stations.
  • Served beverages, breads and butter and replenished items as necessary.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Maintained clean dining room by vacuuming an mopping when needed.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
05/2006 to 01/2016 Cashier, Server, Bartender, Manager Cucos Mexican Cafe | City, STATE,
  • Operated a cash register for cash, check and credit card transactions
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Responded to customer requests and directed to merchandise.
  • Greeted customers promptly.
  • Assisted customers in selecting items based on needs.
  • Processed customer refunds
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Maintained a clean and organized bar area, including bar tables and chairs.
  • Communicated with guests to record orders and assess needs.
  • Assisted with bartending duties during high-volume shifts.
  • Served alcoholic and non-alcoholic beverages in a bar environment.
  • Collected flatware and glassware and delivered to sanitizing station.
  • Managed bar inventory, restocked supplies and placed orders.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Solved unresolved customer issues.
  • Promptly responded to inquiries and requests from prospective customers.
10/2007 to 05/2008 Clerical Aide Alabama Department Of Revenue | City, STATE,
  • Answered and quickly redirected calls .
  • Managed office supplies, vendors, organization and upkeep.
  • Organized and prepared titles filing
  • Maintained a clean reception area, including lounge and associated areas.
Education and Training
Expected in 2008 to to High School Diploma | Sidney Lanier High School, Montgomery, AL, GPA:
Activities and Honors

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Resume Overview

School Attended

  • Sidney Lanier High School

Job Titles Held:

  • Cashier, Bartender, Server
  • Server/ Coffee Bartender/Hostess
  • Cashier, Server, Bartender, Manager
  • Clerical Aide

Degrees

  • High School Diploma

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