Motivated customer service specialist with over 3 years festival and demo experience in a fast-paced, team-based environment. Driven to exceed sales and build long term relationships with customers. Delivers positive experiences through high-quality care. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Exemplary customer service
Thrives under pressure
Inventory management proficiency
Cashier at health food store10/2014
to Current Community Market – Sebastopol
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Maintained a consistent, regular attendance record.
Routinely checked identification of patrons purchasing alcoholic beverages.
Communicated with vendors regarding back order availability, future inventory and special orders.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Helped drive sales goals and achieve monthly quotas.
Demo and sales event associate 03/2011
to Current Nutiva – Richmond,
Educate people on the health benefits of Nutvia's super foods
Inspire customers and festival goers to purchase Nutiva's products
Accurately counted and provided change as necessary.
Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
Upsold products when appropriate.
Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
CHSPE : Tested out 2014 Analy High -
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Cashier at health food store
Demo and sales event associate
CHSPE : Tested out 2014
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