Reliable assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Ability to type fast and take notes in meetings as well as organize files and documents. I am able to work quickly and accurately even under pressure or deadlines, and am able to multi-task in a fast paced environment.
Skills
Customer Service Experience
Organizational and Administrative Skills
Proficient in Microsoft Programs such as Outlook, Excel, and Word
Clerical Experience
Issue resolution
Payment processing
POS systems
Cash management
Supervision
Education and Training
Pasadena City CollegeAntelope, CAExpected in 2021 ā āAssociate of Arts:Psychology - GPA:
Sierra CollegeRocklin, CAExpected in 2019 ā āGED: - GPA:
Center High SchoolAntelope, CA, Expected in 05/2018 ā āHigh School Diploma: - GPA:
Experience
Kindercare - Cashier and Sales Associate Columbus, OH, 06/2020 - Current
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Scanned customer purchases, supporting transactions to streamline sales process.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted customers with account updates, new service additions and promotional offers.
Learned roles of other departments to provide coverage and keep store operational.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed office items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Catalina Foothills School District - After School Teacher Tucson, AZ, 02/2020 - 06/2020
Taught students subject-specific material, learning strategies and social skills.
Attended in-service training and professional development courses to stay on top of policy and education changes.
Instructed students individually and in groups, utilizing various teaching methods.
Brought in purchased and donated materials to round out supplies for classroom activities.
Maintained safe, clean, and organized classroom environment.
Designed lesson plans for 2-3 grade students to increase interest in Math and English classes.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Tutored children individually and in small groups to help with difficult subjects.
North Country Elementary School - One Voice Student City, STATE, 02/2019 - 11/2019
Communicated with teachers to provide students with comprehensive support.
Instructed students and supported understanding of math concepts.
Helped students with subject knowledge as well as general abilities in learning,
studying and retaining information.
Identified and removed obstacles keeping students from learning, helping to
effectively complete homework tasks on time.
I coordinated our team as the team leader going into one of the high schools we
volunteered in, as well as coordinated with administration and teachers to have
everything prepared for us as we arrived on campus.
Organized all of our files using Microsoft programs such as Sharepoint, Excel, and
Outlook.
I also created files constantly and would take notes in our meetings.
Called pastors and leaders weekly to offer our help and resources, as well as
receiving information from them and adding them to our Excel master sheet.
Volunteered in high school classrooms and helped teachers with clerical work.
Worked with our media team using Propresenter, Keynote, iMovie, and Mailchimp,
and helped them create anything they needed help with.
North Country Elementary School - After School Tutor City, STATE, 08/2017 - 03/2018
Attended to students in classroom, study area and home environments to maximize support.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Instructed students and supported understanding of math concepts.
Assessed educational needs and incorporated fun and exciting activities to improve students' reading skills.
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