Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
High customer service standards Call center management experience Service solutions expert Employee relations specialistStrong problem solving ability Troubleshooting skills High customer service standards Strong problem solver Strong interpersonal skills Invoice processing Multi-line phone proficiency Medical billing Animation production processes [Camera type] specialist |
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Managed call flow with up to [number]Customer Assistance
Answered customers' questions and addressed problems and complaints in person and via phone.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.
4 to write ,Read,and Speak
* Bilingual English /Hindi / Punjabi /Urdu
Fluent reading/writing English /Hindi / Punjabi/ Sanskrit
accounting, Photoshop (5, calculators, cash register, cash registers, closing, interpersonal, credit, debit, editing, English, drawing, Hindi, inventory, Microsoft Office, painting, people skills, photography, Punjabi, Read, scanners, teacher, phone, Urdu, Video Editing
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