Accomplished Barista adept at producing quality drinks while managing a high-volume store with composure and efficiency. Extensive beverage and tea knowledge. Certified food handler. Successful at creating repeat customers with friendly service and excellent beverage preparation.
Excellent math skills
Exceptional customer service
Clover POS system
Opening and closing duties
Strong communication skills
Adaptive and creative
Friendly and outgoing
Strong work ethic
WesteaCashier and Boba Tea Maker | Pleasnton, CA | June 2016 - February 2017
Made and served 400 café beverages per day with speed, quality and consistency.
Maintained and operated boba machines, blenders, espresso steamer, and other equipment
Memorized recipes for 70 specialty coffee beverages and seasonal offerings.
Prioritized drink requests while managing interruptions.
Cleaned counters, machines, utensils and seating areas daily.
Conducted successful cash audits at the end of each shift.
Operated register using (XX POS system)
Provided world class customer service with a friendly attitude, balancing customer relations with fast and efficient service
Engendered customer loyalty by remembering personal preferences and allergy information.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Educated coworkers and customers about new products.
Trained 10 employees in 3 months.
High School DiplomaDublin High SchoolDublin, CA | Current
Maintained a cumulative 4.3 GPA
Active student leader, organized and chaired school dances, events, and class fundraisers