Versatile Job Title with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.
Skills
Banquets and catering
Maintaining standards
Budget and records management
Medicare and Medicaid eligibility
Bagging and packaging
Food safety standards
Refunds and exchanges
Cost reduction and budgeting
Hair conditioning and styling
Labor and delivery support
Unpacking merchandise
Loading and unloading processes
Type coding understanding
Policy compliance understanding
Oxygen saturation standards
Service and supply support
Business requirements understanding
Interpersonal and client communications
Safety policies and procedures
Cargo unloading and loading
Room set up and preparation
Deliveries and storage
Recruiting and retaining staff
Mail preparation and sorting
Shipping and receiving operations
OSHA and ANSI standards
POS systems understanding
Line safety understanding
Inventory management and ordering
Memorization and recall aptitude
Security protocol understanding
Education
Everest InstituteMorrow, GA, Expected in 04/2008 ā āDiploma:Biology And Psychology - GPA:
Work History
Celebration Hotel Ltd - Cashier and Barback and Banquet Server Savannah, GA, 01/2019 - Current
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Completed manual and machine counts of funds for transactions valued at over $Amount.
Completed sales in excess of $Amount with near-zero error rate using POS system.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Served needs of more than Number customers in busy Type environment.
Increased sales Number% by offering advice on purchases and promoting additional products.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Tailored Brands - Banquet Server Redlands, CA, 11/2018 - Current
Maintained event cleanliness during service by promptly clearing dishes after each course.
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Adapted service based on customer requests and kitchen readiness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Answered guest questions about events and food services during Type events.
Cleared dishes and glassware quickly following each course.
Prepared serving and appetizer trays and set tables for Type events with up to Number attendees.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Coordinated Number events throughout Number banquet spaces, including weddings, reunions, and corporate meetings.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Used cash registers and credit card machines to cash out customers, handling up to $Amount in cash per event.
Returned reusable goods and serving equipment for inventory and restock.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Haven Retail - Store Manager City, STATE, 04/2014 - 10/2018
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Rotated merchandise and displays to feature new products and promotions.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Created work schedules according to sales volume and number of employees.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels Number%.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
Hired, trained and evaluated personnel in sales and marketing.
Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
Completed Timeframe payroll for Number employees with Software and Software.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Oversaw daily operations of Type start-up, including staffing and training, Type compliance, inventory control and financial functions.
Kept inventories accurate with daily cycle counts and Timeframe audits to identify and resolve variances.
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