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Cashier and Back Up (Part time) Resume Example

Resume Score: 80%

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CASHIER AND BACK UP (PART TIME)
Accomplishments
  • Heaving successfully completed all requirement of quality workshop certificate by Prudential Assurance Malaysian Berhad .
  • Acknowledgment of commitment to the delivery of service excellent certificate by Prudential Assurance Malaysian Berhad .

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Professional Summary
Am outgoing and optimistic person who enjoys traveling and meeting new people to gain new in-sights and new experiences. I'm a team players who can think on my own feet and have strong leadership because of the past working experience. Committed and love challenges as well as hunger for knowledge. I have excellent communication skills and I always like to carry out my work in a professional and efficient manner. I have proved these skills through my career in reception and retail posts, arranging stock, handling cash and motivating colleagues. I like to think I am someone who works well alongside others and easy to get along with, as I am a sociable person. I am also willing to take on any training necessary to enable me to carry out my work efficiently or progress my retail career. High-profile executive successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions. Distinguished executive accomplished in increasing organizational productivity, reducing staff turnover and discovering cost-saving solutions to operational problems.
Skills
  • Excellent communication skills, developed through experience in retail, customer service, telemarketing, front desk.

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  • Highly critical thinker with effective researching skills proven through work experience in

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  • Flexible team player

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  • Process improvement

  ​

  • Operations management

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  • Public speaking talent.

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  • Interpersonal and relationship building

​

Work History
KFCCashier and Back Up (Part time) | No.3825, Jalan RJ 6/8, Rasah Jaya 70300 Seremban (Negeri Sembilan) | July 2009 - May 2010
  • 1. Company Name : KFC,Rasah Jaya Period : July 2009 Till Jun Job Description: Handling cash (opening and closing) Providing a good customer service I have various kind of experience in all sectors in KFC 2.


Citibank BerhadCustomer Service Officer | Level 27, Johor Bahru City Square, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor Darul Takzim | July 2010 - June 2011
  • Outbound telephone calls with the objective of strengthening relationship with the bank's existing clients through quality service standards.
  • Analyze customer's needs by providing professional advice using knowledge of bank's products/services and recommending the appropriate bank products to suit the customer's needs and risks.
  • To effectively manage and retain customers.
  • Performing effective Cross-sell other products, including balance transfer and supplementary card to support receivables.
  • Ensure retention effort is made on all inputs received and detailed reasons for cancellation are obtained from card members.
  • Provide daily report to unit/team leader on credit cards retention.
  • Provide unit/team leader with detailed reasons for cancellation and action plans to improve retention rate and also decrease attrition rate.
  • Ensure work assigned by unit/team leader is properly executed in accordance with department's guidelines, procedures and instructions.
  • Ensure pre-set key performance indicators (KPI) and turnaround time (TAT) set are met.




Prudential Assurance Malaysia BerhadSenior Customer Service Executive And Admin Assistant | 6, Jalan USJ 9/5T, UEP Subang Jaya, 47620 Petaling Jaya, Selangor, Malaysia | July 2011 - Current
  • Front desk officer) Job Description :
  • Greeted walk-in customers, insurance adjusters, and tow truck customers while fielding calls from outside sources such as vendors and customers.
  • Calculated bills for services rendered and collected and processed customer payments. Balanced monthly vendor statements and closed monthly sales invoices
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  •  Collect initial premiums and issue receipts.
  • Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  • Notify insurance agent and accounting department of policy cancellation.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount



Education
Master of ArtsMasters in HRMAsia E UniversityNo. 2B & 2C, Tingkat 1 & 2, Jalan Tengku Ampuan Zabedah, K9/K Seksyen 9, Shah Alam 40100 Selang | Current
Bachelor of ArtsBachelors in HRM and now continuing Masters in HRMAsia E UniversityNo. 2B & 2C, Tingkat 1 & 2, Jalan Tengku Ampuan Zabedah, K9/K Seksyen 9, Shah Alam 40100 Selang | SAPTEMBER 2015Science Stream
Associate of ArtsBussiness Statistics lCCI InternationalSeremban ( N. SEMBILAN), | April 2011Business Statistics Bachelors in HRM and now continuing Masters in HRM Qualification :Bachelors (Pass
High School DiplomaRex Higher Secondary School & College Ooty (INDIA), | April 2009Accounting Qualification :O Level's College Name :Locke Academy, Seremban Period :April 2009 till Jun 2010
Languages

English  = Speak -Excellent   /     Write : Excellent

Malay   = Speak -Excellent   /     Write: Excellent  

Tamil    = Speak -Excellent  /      Write: Excellent

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • KFC
  • Citibank Berhad
  • Prudential Assurance Malaysia Berhad

School Attended

  • Asia E University
  • lCCI International
  • Rex Higher Secondary School & College

Job Titles Held:

  • Cashier and Back Up (Part time)
  • Customer Service Officer
  • Senior Customer Service Executive And Admin Assistant

Degrees

  • Master of Arts Masters in HRM
    Bachelor of Arts Bachelors in HRM and now continuing Masters in HRM
    Associate of Arts Bussiness Statistics
    High School Diploma

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