Cashier and Back Up (Part time) Resume Example
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CASHIER AND BACK UP (PART TIME)
Accomplishments
- Heaving successfully completed all requirement of quality workshop certificate by Prudential Assurance Malaysian Berhad .
- Acknowledgment of commitment to the delivery of service excellent certificate by Prudential Assurance Malaysian Berhad .
Professional Summary
Am outgoing and optimistic person who enjoys traveling and meeting new people to gain new in-sights and new experiences. I'm a team players who can think on my own feet and have strong leadership because of the past working experience. Committed and love challenges as well as hunger for knowledge. I have excellent communication skills and I always like to carry out my work in a professional and efficient manner. I have proved these skills through my career in reception and retail posts, arranging stock, handling cash and motivating colleagues. I like to think I am someone who works well alongside others and easy to get along with, as I am a sociable person. I am also willing to take on any training necessary to enable me to carry out my work efficiently or progress my retail career. High-profile executive successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions. Distinguished executive accomplished in increasing organizational productivity, reducing staff turnover and discovering cost-saving solutions to operational problems.
Skills
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Work History
Cma Cgm GroupCashier and Back Up (Part time) | Chicago , IL | July 2009 - May 2010
- 1. Company Name : KFC,Rasah Jaya Period : July 2009 Till Jun Job Description: Handling cash (opening and closing) Providing a good customer service I have various kind of experience in all sectors in KFC 2.
Citibank BerhadCustomer Service Officer | City , STATE | July 2010 - June 2011
- Outbound telephone calls with the objective of strengthening relationship with the bank's existing clients through quality service standards.
- Analyze customer's needs by providing professional advice using knowledge of bank's products/services and recommending the appropriate bank products to suit the customer's needs and risks.
- To effectively manage and retain customers.
- Performing effective Cross-sell other products, including balance transfer and supplementary card to support receivables.
- Ensure retention effort is made on all inputs received and detailed reasons for cancellation are obtained from card members.
- Provide daily report to unit/team leader on credit cards retention.
- Provide unit/team leader with detailed reasons for cancellation and action plans to improve retention rate and also decrease attrition rate.
- Ensure work assigned by unit/team leader is properly executed in accordance with department's guidelines, procedures and instructions.
- Ensure pre-set key performance indicators (KPI) and turnaround time (TAT) set are met.
Prudential Assurance Malaysia BerhadSenior Customer Service Executive And Admin Assistant | City , STATE | July 2011 - Current
- Front desk officer) Job Description :
- Greeted walk-in customers, insurance adjusters, and tow truck customers while fielding calls from outside sources such as vendors and customers.
- Calculated bills for services rendered and collected and processed customer payments. Balanced monthly vendor statements and closed monthly sales invoices
- Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
- Collect initial premiums and issue receipts.
- Check computations of interest accrued, premiums due, and settlement surrender on loan values.
- Notify insurance agent and accounting department of policy cancellation.
-
Modify, update, and process existing policies
and claims to reflect any change in beneficiary, amount
Education
Master of ArtsMasters in HRMAsia E UniversityCity, State | Current
Bachelor of ArtsBachelors in HRM and now continuing Masters in HRMAsia E UniversityCity, State | SAPTEMBER 2015Science Stream
Associate of ArtsBussiness Statistics lCCI InternationalCity, | April 2011Business Statistics Bachelors in HRM and now continuing Masters in HRM
Qualification :Bachelors (Pass
High School DiplomaRex Higher Secondary School & CollegeCity, | April 2009Accounting Qualification :O Level's
College Name :Locke Academy, Seremban
Period :April 2009 till Jun 2010
Languages
English = Speak -Excellent / Write : Excellent
Malay = Speak -Excellent / Write: Excellent
Tamil = Speak
-Excellent / Write: Excellent
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Resume Overview
School Attended
- Asia E University
- lCCI International
- Rex Higher Secondary School & College
Job Titles Held:
- Cashier and Back Up (Part time)
- Customer Service Officer
- Senior Customer Service Executive And Admin Assistant
Degrees
- Master of Arts Masters in HRM
Bachelor of Arts Bachelors in HRM and now continuing Masters in HRM
Associate of Arts Bussiness Statistics
High School Diploma
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