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Cashier Resume Example

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CASHIER
Summary

Highly enthusiastic customer service professional with 5 years client interface experience. Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.


Well-trained Certified Medical Assistant with proven expertise in organizing efficient medical office environments. Collect specimens, conduct basic assessments and monitor vitals to help physicians diagnose and treat various ailments. Expert with Epic, Centricity, and Meditouch EHR system and skilled at learning new processes to meet unique office requirements.

Skills
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Customer service expert
Experience
Cashier05/2011 to 01/2013Wendy'sWest Point, MS
  • Place orders
  • Process Refunds
  • Coordinate drive-through
  • Prep food
  • Stock store
Direct Support Professional/Caregiver05/2013 to 09/2013Rolling Hills Developmental CenterStarkville, MS
  • Supervision over residents
  • Assist residents with their everyday needs, such as personal hygiene, eating, toiletry; and taking showers.
  • House keeping
Temporary campaign as Customer Service Agent02/2014 to 02/2014SitelStarkville, MS
  • Answer back to back calls
  • Assist customers with placing orders
  • Process Refunds
  • Assist customers with cancelling orders.
Cashier12/2014 to 07/2016One Stop Food MartWest Point, MS
  • Operating cash register
  • Inventory
  • Stock
  • Cleaning duties
Tech Support Agent/Retail Support/Customer Service Support/Chat Support Agent08/2015 to 12/2016Sykes HomeWest Point, MS
  • Answer back to back calls
  • Troubleshooting customer issues
  • Process Refunds
  • Assist customers with placing orders
  • Assist customers with billing issues.
  • Track orders
Medical Assistant Intern06/2017 to 09/2017Acute Care + Family Clinic of TupeloTupelo, MS
  • Perform a variety of clinical and administrative duties 
  • Using computer applications
  • Answering telephones
  • Greeting patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing, and bookkeeping 
  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examination
  • Assisting the physician during exams
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Drawing blood
  • Taking electrocardiograms (EKG)
  • Removing sutures and changing dressings
Medical Assistant10/2017 to 06/2018Acute Care + Family Clinic of TupeloTupelo, MS
  • Prepared patient rooms prior to their arrival.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Collected urine and fecal samples.
  • Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Comforted patients and provided them with reassurance and encouragement.
  • Promoted personal and co-worker safety.
Certified Medical Assistant01/2019 toCurrentDigestive Health SpecialistsStarkville , MS
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assessed, documented and monitored vital signs for more than 20 patients per day.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Education and Training
High School Diploma2010West Point High SchoolWest Point, MS, USA
Associate of Science: Medical Assistant2017Keiser UniversityWest Point, MS, USACoursework in Anatomy, Physiology and Health Assessments, Medical Assistant, Clinical Procedures, Lab Procedure, etc.GPA 4.0
Skills

Time management

  • Charting and record keeping
  • Medical terminology
  • Effectively interacts with patients and families
  • Compassionate and trustworthy caregiver
  • Excellent interpersonal skills 
  • Active listener
  • Strong organizational skills


Accomplishments
  • Successfully made it on the Dean's list with Keiser University
  • Honor Roll student with Keiser University 
Certifications

CPR Certification

Registered Medical Assistant (RMA)

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Resume Overview

Companies Worked For:

  • Wendy's
  • Rolling Hills Developmental Center
  • Sitel
  • One Stop Food Mart
  • Sykes Home
  • Acute Care + Family Clinic of Tupelo
  • Digestive Health Specialists

School Attended

  • West Point High School
  • Keiser University

Job Titles Held:

  • Cashier
  • Direct Support Professional/Caregiver
  • Temporary campaign as Customer Service Agent
  • Tech Support Agent/Retail Support/Customer Service Support/Chat Support Agent
  • Medical Assistant Intern
  • Medical Assistant
  • Certified Medical Assistant

Degrees

  • High School Diploma 2010
    Associate of Science : Medical Assistant 2017

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