Cashier Resume Example
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CASHIER
Professional Summary
Organized Front Office Member or Manager experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Skills
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Work History
Cashier, 09/2019 to 03/2020
Mennonite Home Communities – Lancaster , PA
Mennonite Home Communities – Lancaster , PA
- Operated cash register for cash, check and credit card transactions with 95-100% accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Trained as Food Service employee and provided back-up coverage to provide customers with optimal support.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
Cashier/Food Service Worker, 08/2017 to 11/2018
Universal Health Services – Jersey City , NJ
Universal Health Services – Jersey City , NJ
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Lead Cashier/Inventory, 10/2010 to 12/2015
Exos – Tempe , AZ
Exos – Tempe , AZ
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Built effective training and coaching strategies to optimize team performance.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Resolved escalated customer disputes with special actions such as discounts.
- Assisted customers by answering questions and fulfilling requests.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Assisted customers with locating and choosing merchandise in any store department.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used POS system to enter orders, process payments, and issue receipts.
Assistant General Manager, 01/1996 to 07/2009
Baymont Inn And Suites – City , STATE
Baymont Inn And Suites – City , STATE
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed Front Desk team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Performed pricing and estimates based on customer needs and requirements.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Completed inventory purchases and oversaw restocking.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Resolved problems promptly and effectively to elevate customer approval.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Education
High School Diploma: 05/1993
Washington High School - City
Washington High School - City
Some College (No Degree): SociologySouthern New Hampshire University - City
Certification: Medical Billing And Coding, Expected in 2021
US Career Institute - City
US Career Institute - City
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Resume Overview
School Attended
- Washington High School
- Southern New Hampshire University
- US Career Institute
Job Titles Held:
- Cashier
- Cashier/Food Service Worker
- Lead Cashier/Inventory
- Assistant General Manager
Degrees
- High School Diploma : 05/1993
Some College (No Degree) : Sociology
Certification : Medical Billing And Coding , Expected in 2021
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