Experienced costumer service sales associate with strong leadership and relationship-building skills. Motivated customer service specialist with over 2 years retail experience in a fast-paced, team-based environment.
Skills
Food Handler certificate
Logging temperatures of food items
Able to handle food products frequently
Employee hiring and retention
Inventory control
Communication skills
Quick learner
Positive and friendly
Service-oriented team player
Work History
Cashier, 06/2015
to Current Dunkin' Donuts – 11817 s Pulaski RD, Alsip, IL,
60803
Shift leader
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Cleaned and stocked coffee and condiment areas.
Received and unloaded incoming shipments.
Conducted product inventory.
Cashier, 05/2014
to 04/2015 Dunkin' Donuts/ Baskin Robins – 8007 Odgen Ave, Lyons,
IL 60534
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Cleaned and stocked coffee and condiment areas.
Stocked service stations with items such as ice, napkins, and straws
Served ice cream to customer desire
Education
High School Diploma: Current American School - 2200 E 170th St, Lansing,
IL 60438
