Supported all kitchen operations when we only had one cook Answered telephone calls and responded to inquiries.
Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods.
Cleaned and sterilized equipment and facilities.
Cleaned garbage cans Filled beverage and ice dispensers.
Greeted each customer with friendly eye contact.
Kept dining room area clean by performing cleaning duties.
Performed other tasks as assigned by the manager Placed food trays over food warmers for immediate service.
Spoke with the guest to ensure satisfaction with food and service.
Swept and mopped floors.
Took food orders and relayed orders to kitchens or serving counters Trained new employees.
Turned or stirred foods to ensure even cooking.
Washed dishes, glassware, flatware, pots and/or pans using dishwashers or by hand.
Wiped tables and seats with dampened cloths and replaced dirty tablecloths.
I can bring this company great customer service. I'll make sure every customer leave the store satisfied. I can ensure you that I will give you nothing but my absolute best. I am an experienced guest specialist with strong leadership. I am excellent at juggling multiple tasks and working under pressure. for example at captain d's and burger king I could take in-house and drive-through orders at the same time while I cook and run in-house orders to the guest that are dining in. I am a hardworking employee who can ensure you the best for your company. i am alsso great at doign certain manger things such as skiming draws and gettin change. i am also able to run a store by myself wihtout managers around and be able to kep everyone on tasks and making sure the store still running smoothly.
Experienced Cashier and Stocker with 2 years in fast food environments. Friendly and adaptable team player with in-depth understanding of loss prevention, merchandising and cleaning. Looking for new role with long-term potential.
Friendly and enthusiastic cashier who consistently meets customer service satisfaction goals.
Patient and empathetic cashie with extensive background in conflict resolution and customer care. Desires a cashier role.
highly dependable Microsoft word
great communication skills Microsoft PowerPoint
Fast and efficient service worker General knowledge of computer
Dedicated team player software
Able to lift 40 pounds
Friendly and helpful
Time management skills
Good telephone etiquette
Motivated team player
Excellent communication skills
Cash register familiarity
Strong work ethic
Positive and friendly
CashierMar 2017 - Current Burger KingSeneca, SC
Greeted customers promptly.
Kept work areas clean, neat and organized for maximum productivity.
Maintained an atmosphere of enthusiastic customer service.
Delivered quality service by providing a warm and welcoming environment.
Provided friendly and attentive service.
Learned, referenced and applied product knowledge information.
Verified that all customers received receipts for their purchases.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Replenished supplies, bags and other materials at each cash wrap.
help the manager with doing a skim on the dawers when the store get extremly busy.
helped get chnage when the cashier runs out of money like ones,5,10, quaters,pennies,dimes, and nickels.
i washed dishes
i made sanwhcihes
ran the fryers
i have also took dive thru oders, while taken front cpunter oder, while Expediting front cpunter and drive through order in one setting.
kept my station cleaned
Guest SpecialistJun 2016 - Mar 2017 Captain D'sSeneca, SC
Trained new cashiers on procedures, customer service, and sales techniques Customer Service (handling customers complaints and answering any of their questions A )clean in-house areas such as whipping down tables, sweeping both in-house and bathrooms, whipping down the condiments station, cleaning around the trash can, mopping in-house and bathrooms.
pre-close and close the store Placed food trays over food warmers for immediate service Spoke with customers to ensure satisfaction with food and service Skillfully promoted items on beverage lists and weekly restaurant specials.
Related food orders to cooks Displayed enthusiasm and knowledge about the restaurant's menu and products Took food orders and relayed orders to kitchens or serving counters Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Guided guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients.
Communicated with other kitchen team members to ensure food was prepared on time and correctly Consistently offered professional, friendly and engaging service Cleaned and organized eating service, and kitchen areas Provided excellent customer service Provided friendly and attentive service and exceptional hospitality.
High School Diploma: 2016 Seneca high schoolSeneca, SC
Associate of Science: psychology2019 Tri-County Technical CollegePendleton, SC
Member of the pysxhology club
Continuing education in pyschololgy. i plan on getting my master in psychology in hopes to become a child counselor.
Received 3 scholarships
Ernest H and Ruby Sharp Hicks
great communication skills, SC, excellent customer service, Customer Service, dependable, Fast, Microsoft PowerPoint, Microsoft word, Multi-tasking, policies, psychology, Quick learner, safety, sales, tables, team player, telephone etiquette, Time management