Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic retail professional with 5 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply communication skills and service experience.
Skills
Cash drawer balancing
Issue resolution
POS systems
Payment processing
Cash management
Customer greeting
Customer assistance
Credit and cash transactions
Staff mentoring
Customer order recording
ID verification
Scanner operations
Merchandise restocking
Coin counting
Cash register operation
Cash counting machine operations
Security monitoring
Loss prevention
Product recommendations
Experience
06/2020 to CurrentCashierBeaumont Hospitals | Newport, MI,
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Read weekly sales inserts and monitored price changes.
Properly verified customer identification for alcohol or tobacco purchases.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed 200 transactions per day with exceptional accuracy.
Received payments for Home Depot and issued receipts.
Worked closely with front-end staff to assist customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Inspected items for damage and obtained replacements for customers.
Processed customer payments quickly and returned exact change and receipts.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
Resolved issues regarding customer complaints and escalated worsening concerns to Home Depot for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
09/2018 to 07/2019Swim InstructorYmca Of Greater Richmond | Sandston, VA,
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Monitored behaviors for safety violations and took steps to prevent further violations.
Maintained strong proficiency in CPR, First Aid and swim rescue techniques to provide optimal support to individuals in distress.
Led instructional classes for 2 months to 25 years old to protect recreational users from dangerous situations.
Engaged with students to help them acclimate to and become comfortable in pool.
Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Documented each student's progress and gave constructive feedback for areas that could be improved.
Encouraged students to practice swimming strokes to improve technique and skills.
Worked one-on-one with special needs students, delivering guidance and reassurance.
07/2016 to 01/2019Gymnastics CoachCity Of Lakewood, Co | Lakewood, CO,
Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
Developed training and exercise programs to meet individual requirements and team play strategies.
Built strong media and community relationships through positive interaction and communication in support of sports program.
Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
Maximized athlete performance by overseeing targeted physical conditioning programs.
Reviewed game tapes of competitor matches to understand strategies and plan approaches.
Improved player health by optimizing nutritional plans and recommending enhanced life choices.
Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.
Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Maintained up-to-date records for individual members and teams.
Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
Worked with other coaches, team members and school leadership to maintain strong program.
Worked with boosters, parents, and school administrators to handle support functions.
Education and Training
Expected in 06/2020High School Diploma | Richland High School, North Richland Hills, TXGPA:
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