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Cashier Resume Example

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JW
CASHIER
Summary

Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about customer service standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Also, can learn and grasp on to anything easily, always wanting to learn new things even if its challenging. Always on time and very dependable.

Skills
  • Liquor regulations and compliance
  • Issue resolution
  • Cash drawer balancing
  • POS systems
  • Payment processing
  • Merchandise restocking
  • Cash counting machine operations
  • Customer assistance
  • Credit and cash transactions
  • Knowledge of wine and spirits
  • Customer order recording
  • Scanner operations
  • ID verification
  • Cash management
  • Loss prevention
  • Customer greeting
  • Cash register operation
  • Materials handling and transport
  • Material Safety Data Sheets
  • Forklifts
  • Warehouse operations
  • Pallet jacks
  • Microsoft Excel
  • Microsoft Outlook
  • Time management
  • Sanitation and safety standards
  • Effective customer communication
  • Inventory checks
  • Preparing food items
  • Stocking of food cases
  • Cleaning and sanitizing
  • Signage and pricing accuracy
  • Safe food handling
  • Food preparation
  • Hospital standards
  • Defensive driver training
  • Route management
  • Cargo handling
  • Over the road experience
  • Time management skills
  • Local routes understanding
  • Dependable and reliable
  • Responsible driver
  • Exceptional written and verbal communication skills
  • Safety regulations
  • Sales techniques
  • Process improvements
  • In-store support
Experience
Cashier / H-E-B - Houston, Texas02/2017 - 05/2020
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Amazon Distribution Center SUV Driver / Amazon - Houston, Texas08/2019 - 12/2019
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Reported incidents about damaged packages
  • Called customer support to track a customer or get in contact with them
Warehouse Worker / Amazon - Houston, Texas06/2017 - 08/2017
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Picked items and placed them into bins to ship out
  • Counted items to make sure the amount is accurate
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Lifted loads with forklifts
  • Communicated with internal staff members and management to facilitate timely product flows.
Deli/Customer Service Cashier / Kroger - Houston, Texas06/2015 - 11/2016
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Redeemed coupons and cross-sold products.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Filled beverages and delivered food to customers by the day.
  • Resolved issues regarding customer complaints and escalated worsening concerns to deli for remediation.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Trained new employees in cashiering procedures, offering assistance in resolving certain issues.
  • Cross-trained in deli and cashier roles in order to provide skilled backup for team members.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted product stock to maintain inventory records.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
East Central High School - San Antonio, TX2015High School Diploma
San Jacinto College District - Houston, TX2015General Studies

23 hours completed

went to college to get my basics done

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Resume Overview

Companies Worked For:

  • H-E-B
  • Amazon
  • Kroger

School Attended

  • East Central High School
  • San Jacinto College District

Job Titles Held:

  • Cashier
  • Amazon Distribution Center SUV Driver
  • Warehouse Worker
  • Deli/Customer Service Cashier

Degrees

  • East Central High School - San Antonio, TX 2015 High School Diploma
    San Jacinto College District - Houston, TX 2015 General Studies

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