Cashier Resume Example Dollar Tree

CASHIER

Summary

Energetic Cashier with 3 years of experience assisting customers in all settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport. Aware of Fast paced sales and Corona Procedures.

Polished and professional cashier skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet satisfactory standards. Courteous and respectful with guests to maximize loyalty.

Experience

06/2019 - 08/2020Dollar Tree - Cashier Middletown , NY

Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wiped down countersand conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and obtained replacements for customers.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Transported trash and hazardous waste to appropriate disposal area.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Processed payments and maintained accurate drawers to meet financial targets.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

07/2018 - 01/2019David's Bridal - Customer Service RepresentativeMiddletown , NY

Assessed customer needs and upsold products and services to maximize credit sales.
Assisted approximately 15 brides each day with wedding dress questions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Reviewed account and service histories to identify trends and issues.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Delivered service and support to each customer, paving way for future business opportunities.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Worked with stylist to develop customer service improvement initiatives.
Interviewed customers regarding dress issues and reported feedback to management team.
Educated customers on special pricing opportunities and company offerings.
Consulted with customers to determine best methods to resolve service and billing issues.
Created and implemented process improvements to reduce workloads and bolster callback efficiency.
Documented conversations with customers to track requests, problems and solutions.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Upheld privacy and security requirements established by standard regulatory agencies.
Asked probing questions to determine service needs and accurately input information into electronic systems.

08/2017 - 01/2018Silver & Gold Connection - Jewelry Sales AssociateMiddletown , NY

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Maintained current store, product and promotional knowledge to drive consistent sales.
Worked with off-site locations to find desired items for customers.
Processed payments and maintained accurate drawers to meet financial targets.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
Reduced store theft 100% by observing customers, identifying security risks and contacting store manager if suspicious activities.
Answered questions about current promotions and resolved issues according to store policies.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
Restocked merchandise from inventory during downtime when items upfront became low.

Education and Training

06/2015Middletown High SchoolMiddletown, NYHigh School Diploma

Skills

Payment processing
Cash drawer balancing
Issue resolution
POS systems
Cash register operation
Cash management
Security monitoring
Merchandise restocking
Customer assistance
Product recommendations

Customer greeting
Credit and cash transactions
Safety methods
Merchandise stocking
Supervision
Organization
Customer service
Communications
POS systems
Cash counting machine operations

Resume Overview

Companies Worked For:

Dollar Tree
David's Bridal
Silver & Gold Connection

School Attended

Middletown High School

Job Titles Held:

Cashier
Customer Service Representative
Jewelry Sales Associate

Degrees

High School Diploma

Cashier Resume Example

Resume Score: 80%

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