Proficient customer service associate experienced in handling money, having great communication skills, assisting customers when needed, and working in a fast pace environment. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.
Active listening skills
Credit card transactions
POS systems knowledge
Good telephone etiquette
Motivated team player
Exceptional customer service
Accurate money handling
Time management skills
08/2015 to Current
CashierBuc-ee's – Wharton, Tx
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Trained new sales associates.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Verified that all customers received receipts for their purchases.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
High School Diploma: Wharton High School - Wharton, Tx