Financial Accountant specializing in financial planning, reporting and analysis in both private and public sectors.
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.
Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Core Strengths
Excel spreadsheets
Meticulous attention to detail
Self-directed
Mail management/Time management
Professional and mature
Strong problem solver
Patient charting
Detailed meeting minutes
Self-starter
Report development
Meeting planning
Dedicated team player
Schedule management
Accomplishments
Sales and Marketing
Increased annual gross sales by 15%.
Developed direct mass mailings which resulted in 8% growth of customer base.
Database Maintenance
Assisted in the managing of the company database and verified, edited and modified members' information.
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Work Experience
Casher/Sales Associate January 2014 to October 2014Right Aid － Valencia, CA
Top sales performer
Fast learner Basic clerical knowledge
Effective team player Patient and diligent
Prevented store losses using awareness, attention to detail and integrity.
Organized weekly sales reports for the sales department to track product success.
Over the Phone costumer support When I was working at Right-Aid I was a cashier, sales associate I had several task throughout the day one of them was taking care of customers when needed, being a cashier as well.
Also threw out my day my other tasks was to go to the back and bring items to the front of the store that needed to be restocked including shipment as well.
Working at Right-Aid helped me accomplish doing multiple task at several times and working at a fast-past.
Sales Associate January 2014 to September 2014Macy's － Valencia, CA
Resolved product issues and shared benefits of new technology.
Managed quality communication, customer support and product representation for each client.
Attended local, regional and national trade shows for product development training as defined by territory needs.
Compiled weekly monetary reports and records for store managers.
Managed cash stock and inventory balances accurately.
When I was working Macys I have learned so many things from customer service to recovering the store to just dealing with customers on a daily basis and making them happy as well and wanting to come back.
When I was at Macy's I've learned so many things that have help me in my everyday life when it comes to dealing with people and in life in general and with me learning and dealing with customers on a daily basis I took those tools to Knowledge and it helped me become top seller from Macy's for three weeks in a row.
Manager June 2012 to January 2013Domino's Pizza － Castaic, CA
Managed team of 12 of professionals.
Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
Served as mentor to junior team members.
Surpassed revenue goals in four consecutive quarters.
When I was working at Domino's Pizza it was a wonderful experience because I was dealing with food and wonderful costumers but, not only was the customers important the food was as well.
Reason being is because the food and the great costumer service that was applied witch made the customers happy and wanted to come back for more, then eventually as time grew on customers would come back then it started to feel like we knew the customers on a personal basis.
One of my great accomplishments when I was working at Domino's Pizza is that I started off as a regular customer service sales associate then as time go on they were interested in making me a assistant manager, and it made me feel really proud of myself because of the hard work I put into it to where they would take me into consider.
The only downfall of it was that I was still in high school so I was not able to take the position offering because I felt like school was more important.
Educational Background
High School Diploma : General Education, 2013West Ranch High School － Santa Clarita, CAGPA: GPA: 1
General Education
GPA: 3.3
Played On The High School Basketball,Football Team
Team Basketball Caption-Academic Achievement Award
Football Team Motivator-Academic Achievement Award
