LiveCareer-Resume

carrier resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dedicated Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

    TABC and Food Handlers Certified

    Bilingual

    Quick Learner

    Multitasking Abilities

    Self-Motivated

    Good Telephone Etiquette

Work History
Carrier, 03/2020 to Current
Cheddar'sGainesville, GA,
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Loaded and secured items in vechicle to avoid damage to parcels
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Operated vehicles and equipment to transport packages.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Bartender, 09/2019 to 12/2021
The One GroupCincinnati, OH,
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server, 09/2018 to 08/2019
Alaska Denali TravelColumbia Falls, MT,
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.


  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Answered customers' questions, recommended items and recorded order information.
Server/Bartender, 10/2016 to 12/2018
The AquariumCity, STATE,
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared beverages and filled food orders for customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma: , Expected in 05/1997 to Alice High School - Alice, TX
GPA:

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Resume Overview

School Attended

  • Alice High School

Job Titles Held:

  • Carrier
  • Bartender
  • Server
  • Server/Bartender

Degrees

  • High School Diploma

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