High-energy Customer Service Agent skilled in conflict resolution through proactive communication.
Listens actively to customer questions and resolves issues and disputes tactfully and effectively.
Experienced logistics professional versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service.
Logistics and transportation professional accomplished in supply and demand planning, distribution requirements planning and inventory control.
Cuts costs and improves efficiency through effective management, strategic scheduling and streamlined operations.
Logistics Specialist focused on drafting persuasive and comprehensive information papers, feedback reports and recommendations that influence company decision-making.
Exemplary Service employee award on March 2015 from Korean Airlines.
Bilingual Korean and English proficient
Accounting, billing, business management, customer service, delivery, compose shipping documentation,
ERP, IMS system (CFS customs EDI), insurance, international sales, inventory, logistics,Microsoft office programs, rate negotiation, oracle, payroll, coding, safety, selling, shipping, receiving, packaging, team members supervising, transportation
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