Caregiver Resume Example
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CAREGIVER
Professional Summary
Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong patient-care skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.
Skills
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Work History
CaregiverJan 2005 - Dec 2009
Erickson LivingPalm Beach Gardens , FL
Erickson LivingPalm Beach Gardens , FL
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Conferred with family, nurses, and doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Built strong relationships with clients to deliver emotional support and companionship.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Delivered individualized patient care by recording vital signs, documenting observations, administering necessary treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Customer Service RepresentativeOct 2014 - Nov 2018
Exela Technologies Inc.Round Rock , TX
Exela Technologies Inc.Round Rock , TX
- Educated customers on promotions to enhance sales.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information to customers regarding Orchard Supply Hardware's charge card and loyalty program and helped to open and activate new accounts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Money Room ClerkOct 2014 - Nov 2018
Aramark CorporationConway , AR
Aramark CorporationConway , AR
- Proactively identified all accounting errors by developing cross-referencing databases.
- Reported financial data and updated financial records in ledgers and journals.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted cash in register drawer at beginning and end of shift.
- Worked closely with managers to solve problems and handle customer concerns.
HousekeeperMar 2010 - Dec 2010
State Of North CarolinaStatesville , NC
State Of North CarolinaStatesville , NC
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Adhered to professional house cleaning checklist.
- Documented and reported all necessary facility and building repairs observed.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Worked on team of 15 plus staff members to service up to 30 or more rooms daily.
Education
High School DiplomaGranite Hills High SchoolCity, State
GEDNov 2011
Clovis Adult EducationCity, State
Clovis Adult EducationCity, State
Certified Nursing Assistant Certification: NursingDec 2012
Porterville CollegeCity, State
Porterville CollegeCity, State
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Resume Overview
School Attended
- Granite Hills High School
- Clovis Adult Education
- Porterville College
Job Titles Held:
- Caregiver
- Customer Service Representative
- Money Room Clerk
- Housekeeper
Degrees
- High School Diploma
GED Nov 2011
Certified Nursing Assistant Certification : Nursing Dec 2012
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