Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
• Exceptional counseling, coaching and mentoring skills
• High level of interpersonal and communication skills
• Ability to establish and maintain accurate records and to organize work and meet deadlines.
• Teamwork, interpersonal flexibility, excellent organizational and communication skills, and the ability to inspire others; ability to maintain professional partnerships and relations
• Knowledge of the principles, practices and trends of the student services field as well as general knowledge of the policies, procedures, activities and practices of the program area to which assigned
• Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty, administrators, student advising, student organizations, and other private and public
Provide individual and group career coaching, including workshops, on resume building, letter writing, interviewing techniques, mock interviews, evaluation of skills and other career search skills training as necessary. Assist students to develop appropriate educational and career goals. Assist students to persist in new settings, navigate challenges that may arise, celebrate their success and plan for the next step on their journey. Accurately document, maintain and track all student interactions, communication, information and progress in the database on a daily basis. Proactively develop and maintain relationships with students by establishing rapport and trust. Guide new students through the registration process by engaging in a consultative dialogue based on student needs, motivations, career and educational goals. Prepare reports and other written materials (e.g. instructions, emails, etc.) for the purpose of communicating information to staff, providing written support, developing recommendations and/or conveying information. Communicate individual course requirements to each student, assist in short and long-term planning for meeting those requirements and prepare reports outlining each student's progress to ensure the student complies with program requirements and meet their graduation goal. In coordination with the Director, assist in the hiring, training and supervision of the career mentors. Maintain regular communications with faculty regarding individual student's progress within the classroom and discuss appropriate intervention. Maintain productivity and quality customer service throughout all student interactions. Contribute to the effective team management of all relevant problems issues and opportunities concerning students and programs. Develop and coordinate student survey. Assist in the development and implementation of organizational goals and objectives. Collect retention-related student data for annual evaluation. Collect statistics on students advised and monitor assessment guidelines. Maintain and master advising content knowledge for all college and secondary schools. Act as the main liaison for the Career Pathway Center with the program coordinators, advisors, teachers, administrators and industry leaders. Develop standard operating procedures and document workflows for current and future process steps.
Provided general educational and career development assistance for Ceres Adult School students; evaluate previous educational experiences, advise the sequence of courses most appropriate to the students' ability and goals; acquaint students with course requirements for graduation/completion; develop a career plan for students. Collected and analyzed data to produce state, federal and local reports as required. Created, organized and maintained accurate records and protected the confidentiality of those records and related information. Represented the school in community forums for the purpose of maintaining ongoing community support for educational goals, establishing school/community partnerships and/or assisting with issues related to the school environment. Assisted in activities related to participation registration. Served as a liaison between school district and community service agencies to provide integrated education and training services such as college tours, job fairs, mentoring and job coaching. Maintain accurate record keeping in accordance with Ceres Adult School guidelines. Proctored assessment test. Tracked student progress, in collaboration with instructional staff, for academic, career and personal growth. Monitored, generate and analyze student's academic performance and attendance reports for academic, career and personal growth. Conduct individual counseling sessions. Provide leadership and effective collaboration with teachers, administrators and community agencies Facilitator of FACTOR, through a seven-week workshop. Fulfilled the goals of educating, empowering and inspiring parents of K-12 school-age students to take an active role in their students' education. Encouraging and enabling their student to stay in school, improve their academic performance, developing healthy and constructive relationships with parents, teachers and other support staff as well as helping them understand how to navigate the school system and preparing their students for a secondary or post-secondary school. Coordinated and staffed outreach events and group presentations to help with the recruitment and promotion of programs. Coordinated radio, magazine and social media advertising of school's programs. Adheres to laws, policies, procedures and ethical standards of the school. Worked independently with minimal supervision.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure satisfaction. Coordinate and serve as a resource for daily operations of the organization's programs and services. Maintain tracking systems of the organization's property. Collect and analyze data to produce state, federal and local reports as required. Adhere to all organization's policies procedures and business ethics codes. Maintain up-to-date and accurate management information. Create and maintain appropriate spreadsheets and documentation to support grant expenses in conjunction with Regional Chief Administration Officer. Maintain current knowledge of program rules, regulations, requirements and restrictions. Work independently with little direction. Proctor agency and state exams. Coordinated testing dates. Processed payments. Controlled admission to and from the testing room. Filled out the appropriate paperwork for various exams. Assisted in the distribution and collection of the test material. Monitor the pricing of other agencies that directly impact our CPR and First Aid training and revenue. Verify and validate the identification of students. Successfully handled confidential information
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