Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert.
Albuquerque, NMCareer Development Specialist
State of new Mexico - income support division July 2014-July 2016 FAA-1 - intake case worker - TANF work Program liaison and point of contact Clovis, NM Screen and process applcations for assistance while abiding by federal and state guidelines Conduct interview face to face and via telephone with clients Work with outside agencies to verify income and assets to calculate income and benefits Work with customers to explain all programs offered by agency Help customers find resources with in community Schedule appointments, maintain accurate case files, and issue benefits over states program requirements TANF Work program Liaison - work with Contractor to Apply and remove work program Penalities and sanctions - have detailed knowledge of federal and state guiltiness SL Start: New Mexico Works Facilitate employment, community service, and work experience placements for parents in the NMW Program to enable them to enhance their knowledge, abilities and skills to become employed and independent of public assistance Perform comprehensive case management to parents referred to the NMW Program; including but not limited to counseling regarding life-coping skills, referrals to support services, appropriate activities, and advocating for the parent Monitor, evaluate and document the parent(s) progress in order to maintain accurate record of their growth in the NM Works program and progression towards meeting his/her stated short term and lone term goals Maintain professional relationship with ISD to apply sanctions and keep them abreast of clients compliance or noncompliance with NM Works requirements Create a positive impression with families, co-workers, supervisors, customers and the community stakeholders to maintain positive relationships and professionalism Eastern Region Housing Authority.
Clovis, NMHousing Clerk
Managed entire office daily functions not limited to answering phones, facsimile inbound and outbound communications, filing and data entry Traveled to 9 counties to open HUD Section 8 waiting lists Maintained accurate HUD waiting lists in all 9 counties according to HUD guidelines Processed applications and entered precise data into Housing Pro database Assisted Case worker on processing Interim and annual recertification's Corresponded to clients inquires with regards to open wait lists Communicated with clients to provide guidelines for application process.
J.L. Gray CoClovis, NMAssistant Property Manager
Assist Manger in maintaining 3 HUD 202 properties, two 211 HUD properties, and 1 UDSA Rural Development Property Receive and Process Rent Payments Prepare monthly reports for accountability of funds Conduct weekly, monthly, move in and move out onsite inspections Process work orders and payables.
Abide by HUD rules and regulations when making decisions in relation to client case management needs and options Met agency deadlines and to ensure client compliance with state/federal requirements Conduct interim/annual recertification's for rental assistance Process client terminations as required by state/federal guidelines Perform unit inspections to ensure compliance with REAC standards Review agency waitlist as units become available in order to maintain 100 percent occupancy rate Verify and report monthly crime statistics for Public Housing units Complete monthly newsletter with information relative to client needs Maintain accurate record of rent payments and apply late fees.
Eastern New Mexico CollegeBachelors: Social workSocial work In progress
Nan Mckay University: Certified Rent Calculation Specialist and PH housing Occupancy Specialist
Albuquerque Field Office: Fair Housing Certification
Compliance Solutions: Tax Credit Certification 1
SL Start: IVES Training and Ethics and Customer Relations Training
Schedule appointments, agency, benefits, case management, excellent interpersonal skills, counseling, Credit, client, clients, Customer Relations, customer service, data entry, databases, database, database management, documentation, Electronics, e-mail, facsimile, fax machines, filing, funds, General Office, materials, Microsoft Office Suite, OFFICE, Works, newsletter, office equipment, organizational skills, payables, phone systems, copiers, progress, Receptionist, spreadsheet, statistics, supervision, Tax, telephone, answering phones, telephones, word processing, written, written communication