care coordinator resume example with 6 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Education and Training
Expected in August 2012 Masters of Social Work | Chicago State University, Chicago, IL GPA:
Expected in September 2001 Bachelor of Business Administration | Robert Morris College, Chicago, IL GPA:
Skill Highlights
  • Skills Used
  • I have to be patient, compassionate, and resourceful to get the needs of the client addressed and resolved.
  • Case Manager/Social Worker
  • Catholic Charities - Chicago, IL - November 2012 to Present
  • Conducts psychosocial assessments of homeless families and self-sufficiency scale.
  • Makes necessary referrals to various agencies such as DHHS, Child Support, and other agencies.
  • Compile needed data and enter into the HMIS housing database system for HUD.
  • Provide intense case management and counseling services to clients and/or families as needed.
  • Conducts intervention and advocacy for clients and their children for schooling, education, clothing, employment training, and any other clients as needed.
  • Family Case Manager
  • Catholic Charities - Chicago, IL - May 2011 to November 2012
  • Conducted home assessments of pregnant mothers and infants determining level of risk.
  • Made necessary referrals to DHHS when high-risk infants and pregnant mothers.
  • Conducted developmental screenings on infants 0 - 12 months and made referrals as needed.
  • Entered assessments and services rendered into the Cornerstone database system as needed.
  • Arranged transportation for residents to and from doctor appointments and various day programs.
  • Conducted intervention and advocacy for housing, TANF/LINK, and other support services as needed.
  • Assessment, Intake, Discharge Planning, Behavior Modification, Group Facilitation, 12 -Step Intervention Counseling and QSP Certification
Professional Experience
05/2015 to Present Care Coordinator Aveanna Healthcare | Waupaca, WI,
  • Responsible for helping coordinate care services for Humana insurance members.
  • Responsible for weekly visits to members that have been recently hospitalized and need ongoing home care services at times of discharge.
  • Advocate for clients and communicate with client home health nurse, OT/PT as needed.
  • Keep a daily activity log of client progress and complete member assessments.
  • Client population can very from 10 to 15 on a part-time basis.
  • Accomplishments One member (client) was having a very difficult time getting transportation setup and vision services setup particularly due to her glaucoma.
  • Client is legally blind and had not seen a doctor in several months.
  • I was able to arrange transportation services for client and helped her schedule appointment for an eye specialist at the Illinois Eye Institute.
  • Planning Coordinator for Housing Seminar and Client Resource Fair for Jadonal E.
  • Ford Center.
  • Skills Used I used my ability to multitask, organizational skills, and supervisory skills with a team of co-workers to make this event a success.
  • Counselor/ Group Facilitator Internship E/emages, Inc.
  • Chicago, IL - June 2011 to June 2012.
  • Provided assessments, interventions, and discharge planning for clients.
  • Co-facilitated substance abuse groups and DUI Risk Education group.
  • Co-facilitated psychotherapeutic groups using culturally specific model and motivational interviewing techniques.
  • Conducted individualized and family-centered therapeutic/counseling sessions for clients as needed.
  • Provided case management to clients that needed assistance.
  • Psychiatric Rehabilitative Service Coordinator (PRSC) Greenwood Care - Evanston, IL - August 2010 to May 2011.
  • Psychosocial assessment conducted of MISA clients using the DSM-IV-TR.
  • Provided case management services to those with developmental disabilities.
  • Conducted counseling session with residents using behavior modification techniques.
  • Arranged transportation for residents to and from doctor appointments and various day programs.
  • Arranged social service programs such as Link, Medicaid and comprehensive counseling.
  • Recorded critical changes in resident behavior, health, and support systems in medical chart.
  • Facilitated Substance Abuse Management, No-Smoking, and Mature Adult groups.
  • Case Management Upcoming Faith Alternative Living - Chicago, IL - September 2009 to August 2010 Conducted assessment of MISA clients using the DSM-IV-TR.
  • Coordinated transportation of clients to and from groups.
  • Help facilitate groups for client population using behavior modification techniques.
  • Referral of clients to needed social service programs such as Link, Medicaid and comprehensive counseling.
  • Case Management Internship Jackson Park Hospital - Chicago, IL - August 2008 to August 2009 Conducted assessment of patients admitted into the ER, MED/SURG, OB/GYN, and GENERAL MEDICINE.
  • Attended meetings on hospital policy and participated in discussion groups.
  • Referral of patients for housing, other social services, and coordinate with other team members.
  • Recommended qualified patients to DETOX and PSYCHIATRIC units for further assessments.
  • Assistant Manager The Recovery Home for Women - Chicago, IL - July 2006 to March 2008.
  • Conducted assessment of clients in recovery and participated in home-based sessions with clients.
  • Co-facilitated 12-step recovery meetings with clients at recovery home.
  • Assisted management with any documentation for clients and made recommendations.
  • Referred patients for permanent housing, social service resources, and coordinate with other team members.
Case Manager, case management, Counseling, Client, clients, database, Discharge Planning, Group Facilitation, home care, home health, insurance, progress, transportation, vision

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Resume Overview

School Attended

  • Chicago State University
  • Robert Morris College

Job Titles Held:

  • Care Coordinator


  • Masters of Social Work
  • Bachelor of Business Administration

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