Cardiovascular Unit Secretary/Monitor Technician Resume Example Company Name

CARDIOVASCULAR UNIT SECRETARY/MONITOR TECHNICIAN

Professional Summary

Knowledgeable and meticulous healthcare team member with proven history of success in performing tests and supporting physician procedures to assisting with diagnosis and treatment of different cardiovascular concerns. Highly experienced with equipment such as Heart Monitors, EKG and computers. Positive and upbeat communicator with observant nature. Well-organized [J offering 10+ years of healthcare experience. Good prioritization, documentation and records management abilities.

Skills

Coordinating unit activities
Unit level computers
Unit secretary training
Providing community referrals
Community health
Unit coordination
Managing unit operations
Documentation and reporting
Customer Complaint Resolution
Custom order management
Inbound Customer Service
First Call resolution

Data Entry
Medical terminology knowledge
Stocking and replenishing
Staff education and training
Order fulfillment
Multi-line phone talent
Recordkeeping strengths
Professional telephone demeanor
Patient services
Culturally-competent care
Professional bedside manner
Responding to emergencies

Work History

Cardiovascular Unit Secretary/Monitor Technician11/2017 to 04/2020
Company Name – City, State

Completed skilled administrative work to support all office staff and operational requirements.
Managed master calendar and scheduled appointments for all hospital providers based on optimal patient loads and clinician availability.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Organized paperwork such as charts and reports for office and patient needs.
Documented vascular data such as edema, oxygen saturation and blood pressure to contribute to accurate diagnoses.
Provided information for patient admissions and discharges to foster timely processing.
Monitored inventory levels and advised management of need for replenishment.
Transcribed doctors' medication orders, lab test requests and care plans.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Managed incoming calls and directed to appropriate department.
Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
Answered phone calls and messages for dozens of -physicians, medical facility, scheduling appointments and handling patient inquiries.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Coordinated front office duties, including customer service, patient scheduling and billing.
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Maintained and adjusted cardiology and pulmonary equipment.
Increased customer satisfaction by resolving patient and visitor personal issues quietly and privately.

Certified Nursing Assistant07/2011 to 11/2019
Company Name – City, State

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Preschool Teacher10/2008 to 12/2010
Company Name – City, State

Educated students in foundational concepts such as shapes, numbers and letters.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Fostered reasoning and problem solving through active exploration games and activities.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Identified signs of emotional and developmental problems in children and reported to parents.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Education

Early Childhood EducationJefferson Community And Technical College- City, State

Associate of Science: Occupational Therapy05/2017Brown Mackie College- City

Resume Overview

School Attended

Jefferson Community And Technical College
Brown Mackie College

Job Titles Held:

Cardiovascular Unit Secretary/Monitor Technician
Certified Nursing Assistant
Preschool Teacher

Degrees

Early Childhood Education
Associate of Science : Occupational Therapy 05/2017

Cardiovascular Unit Secretary/Monitor Technician Resume Example

Resume Score: 80%

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