, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Skilled Car Wash Attendant with 5 years of progressive experience across traditional and automated wash and detailing services. Demonstrated ability to operate pressure or power washing equipment, in bay automatics, and heavy machinery. Proven astute in pre-service inspections to identify pre-existing automotive issues which greatly reduce company liability. Resourceful attendant dedicated to providing elevated customer service to generate loyal clientele. Dependable with 5 years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition.
Skills
Maintenance and Repair
Teamwork
Sales
Repair
Cash Handling
Cleaning
Machine Operation
Power Tools
Hand Tools
Equipment Cleaning
Cash Register Operation
Payment Collection
Sorting
Quality Management
Prevention of Criminal Activity
Customer Complaint Resolution
Predictive and Preventive Maintenance
Business Operations
Process Monitoring
Work History
01/2016 to CurrentCar Wash Attendant Benny's Car Wash | Baton Rouge, LA,
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Mixed diluent and soap vehicle cleaning solutions, abrasive compositions and other compounds.
Monitored inventory levels for adequate supply of chemicals and materials.
Reported any customer-oriented issues immediately to manager for swift assistance and resolution.
Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
10/2018 to 12/2018Pharmacy Technician InternHighmark Inc. | Monroeville, PA,
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Stocked, labeled and inventoried medication to keep accurate records.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Coordinated verification and filling of more than 280 daily prescriptions in high-volume retail pharmacy environment.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Liaised with other pharmacies to eliminate issues related to product expiration.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Entered and processed patients' prescriptions into internal system.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Counted and labeled prescriptions with correct item and quantity.
Counted, measured and compounded medications following standard procedures.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Processed incoming drug orders.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured, and compounded medications following standard procedures.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
08/2016 to 08/2018Dry CleanerMarsden Holding Llc | Oak Creek, WI,
Sorted and counted articles removed from dryers to fold, wrap or hang items.
Used portable machines and neutralizer solutions to pre-soak, sterilize, scrub and spot-clean contaminated or stained articles.
Used pressing machines and hand irons on appropriate garments.
Started washers, dry cleaners, driers or extractors and regulated machine processes.
Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
Inspected soiled articles to determine sources of stains, locate color imperfections and identify items requiring special treatment.
Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
Operated dry cleaning machines to clean soiled articles.
Hung drapes, blankets and other garments on stretch frames to dry.
Collected soiled linens and clothing and pretreated stains.
Spread soiled articles on work tables and positioned stained portions over vacuum heads or on marble slabs.
Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Mended and sewed articles using hand stitching, adhesive patches or sewing machines.
Maintained safety practices at all times to protect personnel and laundry loads.
07/2015 to 08/2018Head WaitressSolstice Senior Living | City, STATE,
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Supervised staff of 7 servers while serving tables and maintaining inventories.
Bussed and reset 30 tables per shift, working efficiently to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Expected in 05/2019High School Diploma | Jordan High School, Sandy, UTGPA:
Expected in 04/2019Certificate | Pharmacy Sciences Jordan Academy For Technology And Careers , West Jordan, UT, GPA:
Certifications
Pharmacy Technician Training - August 2018-April 2019
National Health Sciences Assessment (NCHSE) - Issued May 23rd, 2019
HIPPA Training for Pharmacy Staff - September 27th, 2018
Health sciences- Therapeutic Clinical Services- May 1st, 2019
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