, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Versatile, service-oriented and driven professional highly skilled at using consultative sales techniques to make consistent sales with satisfied customers. Strong track record of success in exceeding quotas.
Caring demeanor with exceptional work ethic, customer service and patient care.
Bringing proven direct support experience developed during healthcare training. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Skills
Warranty requirements
Consultative techniques
Aftermarket products
New car purchases
Leasing options
Warranty understanding
Product and service knowledge
On-site product demonstrations
Sales closing
Post-sales support
Customer needs assessment
Market research and analysis
Health and Life Insurance knowledge
Account management
Customer retention abilities
Sales development
Problem-solving abilities
Product organization
Technologically savvy
Inbound and Outbound Calling
Customer relations
Retail sales customer service
Patient interviewing skills
File management
Patient transportation
Service-oriented approach
People skills
Multitasking
Experience
07/2020 to 12/2021Car Sales ConsultantAutosource Motors | Lindon, UT,
Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Answered customer emails and telephone requests for information.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Oversaw customer test drives and demonstrated standard and optional features.
Filled out paperwork to register vehicles and complete sales.
Met incoming customers at door to guide through showroom and sales lot.
Gave detailed information regarding operation of standard and optional vehicle features.
Brought in above-average sales revenue each month.
Accomplished yearly quotes for gross sales of new and used vehicles.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Responded to inquiries from potential customers via email and telephone.
Educated customers about sales processes, warranty requirements and service standards.
04/2021 to 08/2021Licensed Health Insurance AgentQualfon | Fort Collins, CO,
Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
Participated in weekly training sessions to improve product knowledge and enhance company growth.
Assisted members to enhance current plans with supplemental benefits to boost sales.
Processed changes in insurance policies and periodically reassessed client needs.
Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
Calculated premiums and established payment methods.
06/2020 to 06/2021Product Sales Specialist/Finance ManagerAsbury Automotive Group/Courtesy Palm Harbor Honda | City, STATE,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Prepared and processed contracts and order forms for new and existing customers.
Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
08/2016 to 02/2019Interior Design Specialist/Sales RepresentativeKlopfenstein Home Rooms | City, STATE,
Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
Visited home sites when necessary to assess and fulfill customer needs.
Created professional presentations to creatively communicate design intent and direction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Improved overall customer purchasing experiences to promote steady revenue.
Education and Training
Expected in 04/2021Licensed Health And LIfe Agent | InsuranceFlorida School of Insurance, Clearwater, FL, GPA:
Expected in 06/2005Associate of Applied Science | NursingIvy Tech Community College of Indiana, Indianapolis, INGPA:
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